"Record a short screecast" creates 0-byte WEBM files

Bug #1810222 reported by Dan Dascalescu on 2019-01-02
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)

Bug Description

Fresh install of Ubuntu 18.04. When I press Shift+Ctrl+Alt+R, I see an orange dot in the upper-right corner, and a new .webm files in ~/Videos.

Several problems:

1. There seems to be no actionable UI for this function. If I click the orange dot, I don't see any sort of menu, such as to pause or stop the recording.

2. The files is incorrectly named. The timestamp uses the DD-MM-YYYY HH:MM:SS format, but the HH is 05:26 when it's 5:26pm (it should be 17:26).

3. After I press Shift+Ctrl+Alt+R, the orange dot disappears, but the .webm file is empty.

What am I doing wrong?

https://help.ubuntu.com/stable/ubuntu-help/keyboard-shortcuts-set.html.en doesn't say anything about how to use this functionality.

Forgot to mention, I have a dual-monitor setup, which I've read may not be supported.

That doesn't explain #1 and #2 though, or why include this rudimentary feature at all, when there is much more powerful and easy-to-use software[1] that could be bundled, with a UI that lets the user select a portion of the screen to record (thereby solving #3).

[1]: http://www.maartenbaert.be/simplescreenrecorder/

Sebastien Bacher (seb128) wrote :

Thank you for your bug report, you describe different problems so those might be better handle with different reports. Let's use this one about the fact that the file is empty after the recording, please open other reports for the naming/time issue (and specify the language your are using) and the lack of UI control elements.

Some questions about the recording issue then
- Could you add the journalctl log from around the time of the issue?
- Does it work if you disable the external monitor?

Also you question why including the feature, well it's not like it was going to be triggered by mistake so it shouldn't confuse anyone and can be handy. If you don't like it/find it powerful enough you are of course free to install another software for that job

affects: gnome-control-center (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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