takes too much time for apps to load, also many apps freeze all the time

Bug #1799131 reported by Yulan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

takes too much time for apps to load, also many apps freeze all the time

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 22 11:43:37 2018
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'command-history' redacted by apport
 b'org.gnome.shell' b'had-bluetooth-devices-setup' b'true'
 b'org.gnome.shell' b'app-picker-view' b'uint32 1'
 b'org.gnome.shell' b'favorite-apps' redacted by apport
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
InstallationDate: Installed on 2018-07-26 (87 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Yulan (yulanl22) wrote :
information type: Private Security → Public
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I can't tell much about the system with just the above information, but your CPU model i5-7200U reminds me of a laptop of mine with the same CPU/GPU that was also very slow for many months. I can't remember what fixed my laptop, but it seems to be working in Ubuntu 18.10 now.

Can you please run this command to collect a full system log:

  journalctl -b > journal.log

and this command to collect the kernel log:

  dmesg > dmesg.log

and attach both files here?

tags: added: performance
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Yulan (yulanl22) wrote :
Revision history for this message
Yulan (yulanl22) wrote :

Hey1 I'm attaching both the files like you asked. Thanks for you time.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Unfortunately those logs are full of probably irrelevant messages.

Please try:

  1. Reboot

  2. Do not run gnome-system-monitor at all.

  3. Start just one simple app that takes too long to start.

  4. Collect the above logs again.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.