In tablet mode, step "Who are you" OSK hides when the password field is focused

Bug #1797381 reported by Jean-Baptiste Lallement
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Won't Fix
High
Andrea Azzarone

Bug Description

Test Case:
1. On a 2 in 1 in tablet mode, launch the installer and proceed to the user setup step (Who are you)
2. With the OSK, enter the username, login, hostname and password then proceed zith the rest of the installation

Actual result
The OSK hides when the password field has the focus and the user cannot enter a password.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
Uname: Linux 4.18.0-8-generic x86_64
ApportVersion: 2.20.10-0ubuntu11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 11 15:15:14 2018
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
InstallationDate: Installed on 2018-10-11 (0 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20181011)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

It might be a gnome-shell/OSK issue, sound similar to some of the issues Andrea was looking at where ... Andy, could you have a look once you are done with helping Marco with the boot issues?

Changed in ubiquity (Ubuntu):
assignee: nobody → Andrea Azzarone (azzar1)
importance: Undecided → High
Revision history for this message
Andrea Azzarone (azzar1) wrote :

That's a known regression from commit https://gitlab.gnome.org/GNOME/gnome-shell/commit/fc5ab4470445992b1ad4338290deb24e6b1c5ce2

My suggestion is to revert the commit even if upstream disagrees. Their argument is that there are performances issue with the old behaviour (in a nutshell AtspiEventListener spams the dbus channel quite a lot), my argument is that osk is completly broken under xorg.

affects: ubiquity (Ubuntu) → gnome-shell (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Maybe merge with bug 1760399?

tags: added: osk
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

Would be nice to fix but it was decided to not be important enough at the moment to rls target, tagging -notfixing

tags: added: rls-dd-notfixing
removed: rls-dd-incoming
summary: - In tablet mode, step "Who are you" OSK hides when the passwordd field is
+ In tablet mode, step "Who are you" OSK hides when the password field is
focused
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in gnome-shell (Ubuntu):
status: Incomplete → Won't Fix
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.