gnome-shell crashed with signal 5

Bug #1776058 reported by Paul White on 2018-06-10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)

Bug Description

I was informed by the relevant GNOME Shell extension that an update was available for Dash to Dock. I went to to update it. The new version downloaded but my computer froze.

I waited for GNOME Shell to recover which it did after a minute or so. The extension was switched off so I turned it on which prompted another download. The extension was then shown as having an error.

I restarted GNOME Shell with "Alt+F2 >> r and enter" and shortly after received a prompt to report an issue which is what I am doing.

Normal functionality with respect to turning the Dash to dock extension on and off has now resumed.

ProblemType: Crash
DistroRelease: Ubuntu 18.10
Package: gnome-shell 3.28.1-0ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.10-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Jun 10 10:03:51 2018
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2017-11-07 (214 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcCmdline: /usr/bin/gnome-shell
 PATH=(custom, no user)
Signal: 5
SourcePackage: gnome-shell
 () at /usr/lib/x86_64-linux-gnu/
 () at /usr/lib/x86_64-linux-gnu/
 g_settings_get_value () at /usr/lib/x86_64-linux-gnu/
 g_settings_get_boolean () at /usr/lib/x86_64-linux-gnu/
 ffi_call_unix64 () at /usr/lib/x86_64-linux-gnu/
Title: gnome-shell crashed with signal 5
UpgradeStatus: Upgraded to cosmic on 2018-02-21 (108 days ago)
UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo

Paul White (paulw2u) wrote :

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1748450, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private → Public
tags: removed: need-amd64-retrace
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