gnome-shell crashed with SIGSEGV in g_type_check_instance_cast() from st_label_set_text() from ffi_call_unix64()

Bug #1759621 reported by Jim on 2018-03-28
126
This bug affects 15 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
High
Marco Trevisan (Treviño)

Bug Description

https://errors.ubuntu.com/problem/811164cadd3e9e891f9e2d439bda59925f91a62c

---

trying to get vpn up and running

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
ApportVersion: 2.20.9-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 28 18:00:19 2018
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:
 b'org.gnome.shell' b'enabled-extensions' b"['<email address hidden>']"
 b'org.gnome.shell' b'app-picker-view' b'uint32 1'
 b'org.gnome.shell' b'favorite-apps' b"['firefox.desktop', 'rhythmbox.desktop', 'org.gnome.Nautilus.desktop', 'org.gnome.Software.desktop', 'yelp.desktop', 'org.gnome.Terminal.desktop', 'cisco-anyconnect.desktop']"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
InstallationDate: Installed on 2018-03-23 (4 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
ProcCmdline: /usr/bin/gnome-shell
SegvAnalysis:
 Segfault happened at: 0x7fd17cf23d3d <g_type_check_instance_cast+77>: movzbl 0x16(%rax),%edx
 PC (0x7fd17cf23d3d) ok
 source "0x16(%rax)" (0x00024562) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
 g_type_check_instance_cast () at /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 st_label_set_text () at /usr/lib/gnome-shell/libst-1.0.so
 ffi_call_unix64 () at /usr/lib/x86_64-linux-gnu/libffi.so.6
 ffi_call () at /usr/lib/x86_64-linux-gnu/libffi.so.6
 () at /usr/lib/libgjs.so.0
Title: gnome-shell crashed with SIGSEGV in g_type_check_instance_cast()
UpgradeStatus: Upgraded to bionic on 2018-03-24 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Jim (unimailhamburg) wrote :

This crash has the same stack trace characteristics as bug #1714989. However, the latter was already fixed in an earlier package version than the one in this report. This might be a regression or because the problem is in a dependent package.

tags: added: regression-retracer

StacktraceTop:
 g_type_check_instance_cast (type_instance=0x55ff24115730, iface_type=94554229164800) at ../../../../gobject/gtype.c:4058
 st_label_set_text (label=0x55ff24266c60, text=0x55ff24183980 "VPN is down!") at ../src/st/st-label.c:334
 ffi_call_unix64 () at ../src/x86/unix64.S:76
 ffi_call (cif=cif@entry=0x55ff21108a58, fn=<optimized out>, rvalue=<optimized out>, rvalue@entry=0x7ffeceef9bd8, avalue=avalue@entry=0x7ffeceef9ac0) at ../src/x86/ffi64.c:525
 gjs_invoke_c_function (context=context@entry=0x55ff1f6d1000, function=function@entry=0x55ff21108a40, obj=..., obj@entry=..., args=..., js_rval=..., r_value=r_value@entry=0x0) at gi/function.cpp:1088

Changed in gnome-shell (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
information type: Private → Public
summary: - trying to get vpn running ... gnome-shell crashed with SIGSEGV in
- g_type_check_instance_cast()
+ gnome-shell crashed with SIGSEGV in g_type_check_instance_cast() from
+ st_label_set_text() from ffi_call_unix64()
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Daniel van Vugt (vanvugt) wrote :

The Ubuntu error tracker also confirms the crash is still happening. Bug 1714989 did not resolve it.

Now tracking in:
https://errors.ubuntu.com/problem/811164cadd3e9e891f9e2d439bda59925f91a62c

description: updated
Eugene Romanenko (eros2) wrote :

For me (Bug #1760588) gnome-shell crashes nearly always when I attach USB drive or phone with storage.

Edward Pedemonte (epedemont) wrote :

For me, it happens every few times I attach an SD card. Haven't tested with other media.

Michaël Lambé (mic0331) wrote :

Not sure if this issue is related but since I upgrade to the last daily update I am not able to click with my trackpad or connected mouse. When I suspend the laptop, I can use the keyboard to open a terminal.

Gnome-shell is reporting this bug since this problem appears.

I am using an XPS 13 - 9370

Anyone affected, please attach your

 journalctl /usr/bin/gnome-shell

Changed in gnome-shell (Ubuntu):
assignee: nobody → Marco Trevisan (Treviño) (3v1n0)
Michaël Lambé (mic0331) wrote :

Here is the log from `journalctl /usr/bin/gnome-shell`

hackel (hackel) wrote :

Sadly this is still happening to me on 18.04 as well. Every single time I resume my machine from suspend. And it's not just that gnome-shell crashes, but I have to sit for a good 2-3 minutes while apport does its thing, while the machine is completely frozen from a UI perspective. This is such a huge usability issue! I still suspect it is being caused by some particular combination of gnome-shell extensions that are installed. I've tried (unsuccessfully) to pin down which one it is, but it never seems to work, leading me to believe it must be a combination.

I've attached my journalctl output, captured from the moment I resumed my machine. Really hope we can get to the bottom of this!

ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2017-12-09 (150 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Package: gnome-shell 3.28.1-0ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-04-28 (11 days ago)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

tags: added: apport-collected

apport information

apport information

apport information

apport information

Daniel van Vugt (vanvugt) wrote :

We know. There are 830 reports of this crash from 18.04 right now:
https://errors.ubuntu.com/problem/811164cadd3e9e891f9e2d439bda59925f91a62c

And globally this is the 9th most common gnome-shell crash for 18.04 (or 6th if you look at just the past month).

Changed in gnome-shell (Ubuntu):
importance: Medium → High
Download full text (40.9 KiB)

I got it finally with some proper JS stacktrace, in my case it was an extension triggering it:

(gnome-shell:6754): Gjs-CRITICAL **: 12:22:44.730: Object St.BoxLayout (0x55950fcf1230), has been already deallocated - impossible to access to it. This might be caused by the fact that the object has been destroyed from C code using something such as destroy(), dispose(), or remove() vfuncs
== Stack trace for context 0x55950f5194c0 ==
#0 0x7fffe152eed0 I resource:///org/gnome/shell/ui/environment.js:41 (0x7f1e5c586d58 @ 20)
#1 0x7fffe152efc0 b resource:///org/gnome/shell/ui/popupMenu.js:642 (0x7f1e5c224de0 @ 61)
#2 0x7fffe152f060 I resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7f1e5c5b5e68 @ 71)
#3 0x55950f8dd540 i /home<email address hidden>/extension.js:132 (0x7f1e0fa86808 @ 342)
#4 0x55950f8dd480 i /home<email address hidden>/utils.js:121 (0x7f1e0fab9340 @ 458)

(gnome-shell:6754): Clutter-CRITICAL **: 12:22:44.730: clutter_layout_manager_get_child_meta: assertion 'CLUTTER_IS_LAYOUT_MANAGER (manager)' failed

(gnome-shell:6754): GLib-GObject-CRITICAL **: 12:22:44.730: g_object_set: assertion 'G_IS_OBJECT (object)' failed

(gnome-shell:6754): GLib-GObject-CRITICAL **: 12:22:44.730: g_object_set: assertion 'G_IS_OBJECT (object)' failed

(gnome-shell:6754): Clutter-CRITICAL **: 12:22:44.730: clutter_layout_manager_get_child_meta: assertion 'CLUTTER_IS_LAYOUT_MANAGER (manager)' failed

(gnome-shell:6754): GLib-GObject-CRITICAL **: 12:22:44.730: g_object_set: assertion 'G_IS_OBJECT (object)' failed

(gnome-shell:6754): GLib-GObject-CRITICAL **: 12:22:44.730: g_object_set: assertion 'G_IS_OBJECT (object)' failed

(gnome-shell:6754): Gjs-CRITICAL **: 12:22:44.731: Object St.BoxLayout (0x55950fcf1230), has been already deallocated - impossible to access to it. This might be caused by the fact that the object has been destroyed from C code using something such as destroy(), dispose(), or remove() vfuncs
== Stack trace for context 0x55950f5194c0 ==
#0 0x7fffe152eed0 I resource:///org/gnome/shell/ui/environment.js:41 (0x7f1e5c586d58 @ 20)
#1 0x7fffe152efc0 b resource:///org/gnome/shell/ui/popupMenu.js:642 (0x7f1e5c224de0 @ 61)
#2 0x7fffe152f060 I resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7f1e5c5b5e68 @ 71)
#3 0x55950f8dd540 i /home<email address hidden>/extension.js:157 (0x7f1e0fa86808 @ 585)
#4 0x55950f8dd480 i /home<email address hidden>/utils.js:121 (0x7f1e0fab9340 @ 458)

(gnome-shell:6754): Clutter-CRITICAL **: 12:22:44.731: clutter_layout_manager_get_child_meta: assertion 'CLUTTER_IS_LAYOUT_MANAGER (manager)' failed

(gnome-shell:6754): GLib-GObject-CRITICAL **: 12:22:44.731: g_object_set: assertion 'G_IS_OBJECT (object)' failed

(gnome-shell:6754): GLib-GObject-CRITICAL **: 12:22:44.731: g_object_set: assertion 'G_IS_OBJECT (object)' failed

(gnome-shell:6754): Clutter-CRITICAL **: 12:22:44.731: clutter_layout_manager_get_child_meta: assertion 'CLUTTER_IS_LAYOUT_MANAGER (manager)' failed

(gnome-shell:6754): GL...

Some gdb debugging is

#1 0x00007f3abc9a1bc8 in st_label_set_text (label=0x555b3f768d10, text=0x555b5369d360 "...")
    at ../../gnome-shell/src/st/st-label.c:331
331 ctext = CLUTTER_TEXT (priv->label);
(gdb) list
326
327 g_return_if_fail (ST_IS_LABEL (label));
328 g_return_if_fail (text != NULL);
329
330 priv = label->priv;
331 ctext = CLUTTER_TEXT (priv->label);
332
333 if (clutter_text_get_editable (ctext) ||
334 g_strcmp0 (clutter_text_get_text (ctext), text) != 0)
335 {
(gdb) print label
$1 = (StLabel *) 0x555b3f768d10
(gdb) print *label
$2 = {parent_instance = {parent_instance = {parent_instance = {g_type_instance = {g_class = 0x555b3e5ea510},
        ref_count = 1, qdata = 0x555b3f759800}, flags = 0, private_flags = 0, priv = 0x555b3f7689f0}},
  priv = 0x555b3f7688b0}
(gdb) print *label->priv
$3 = {label = 0x555b3f712210, text_shadow_pipeline = 0x0, shadow_width = -1, shadow_height = -1}
(gdb) print *label->priv->labe
There is no member named labe.
(gdb) print *label->priv->label
$4 = {parent_instance = {g_type_instance = {g_class = 0x7f3abdf80be0
     <wrapped_gobj_dispose_notify(gpointer, GObject*)>}, ref_count = 1102656128, qdata = 0x30}, flags = 113,
  private_flags = 0, priv = 0x68733b6572616873}

Changed in gnome-shell (Ubuntu):
status: Confirmed → In Progress
tags: added: cosmic
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