gnome-shell crashes randomly

[Karl-Philipp Richter]

`gnome-shell` crashes randomly. Hard to tell why since the `apport-gtk` popup doesn't show up. The crash seems to be related to high I/O load on ZFS datasets.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.2-0ubuntu0.1
Uname: Linux 4.15.0-041500-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 15 11:10:08 2018
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'enabled-extensions' b"['<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>']"
 b'org.gnome.shell' b'favorite-apps' b"['firefox.desktop', 'thunderbird.desktop', 'org.gnome.Nautilus.desktop', 'org.gnome.Terminal.desktop', 'rhythmbox.desktop', 'vlc_vlc.desktop', 'kde4-kile.desktop', 'org.gnome.gedit.desktop', 'gnome-system-monitor.desktop', 'keepassx.desktop', 'jabref.desktop', 'virtualbox.desktop']"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[Daniel van Vugt (vanvugt)]

Unfortunately we can't help you without some kind of crash file or dump file.

Please have a look in /var/crash for such related files and upload them using this tool:

  ubuntu-bug /var/crash/YOURFILE.crash

When done, add a comment here telling us the new bug ID.

[Karl-Philipp Richter (krichter722)]

I thought that'd be happing automatically (why not?). However, I can't use this function since 2015, see https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1505368 for details.

[Daniel van Vugt (vanvugt)]

OK, if 'ubuntu-bug' is not working then please try 'apport-cli' instead.

[Karl-Philipp Richter (krichter722)]

> OK, if 'ubuntu-bug' is not working then please try 'apport-cli' instead.

I didn't know this alternative, thanks for the info. However, the extremely low quality of apport strikes here as well (selecting upload causes the program to return immediately with return code 0 and no output which is in conjunction with a missing verbosity switch just inacceptable).

[Daniel van Vugt (vanvugt)]

Oh, sorry, I forgot there is another hurdle. You will need to apply the workaround in bug 994921 first :(

This is something we need to improve on (https://trello.com/c/wjnNn7dC).

[Launchpad Janitor (janitor)]

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]