gnome-shell froze and crashed

Bug #1730748 reported by Domagoj Tršan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Cannot say much except that I had opened gnome-terminal and suddenly the session just froze and crashed. I lost Wayland session and had to login again.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 7 20:15:07 2017
DisplayManager: gdm3
InstallationDate: Installed on 2017-10-21 (17 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Domagoj Tršan (domagoj.trsan) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This looks like it:

Nov 07 20:13:10 hostname gnome-session-binary[7876]: WARNING: Application 'org.gnome.Shell.desktop' killed by signal 11

...

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

After the new bug report with a crash file has been created, please comment here telling us the new bug ID. Please do not manually attach any crash files to bugs - only use ubuntu-bug (or apport-cli).

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Domagoj Tršan (domagoj.trsan) wrote :

It happened today again. When I ran "ubuntu-bug /var/crash/_usr_bin_gnome-shell.1000.crash" I had more details. By the stacktrace it looks exactly as #1714989. I think we can mark this one as duplicate and close it.

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