Computer freezes when logging into Ubuntu 17.10 on Wayland

Bug #1725686 reported by Noble Mushtak
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

When I first installed Ubuntu 17.10, I logged into Wayland and it worked fine. There were some minor issues, but it was still functional. However, I started screencasting my computer with Ctrl-Alt-Shift-R, but my computer became very slow and I decided to shut it down. I closed all applications before shutting it down, but forgot to stop the screencast.

Now, when I try to log into Ubuntu 17.10 using Wayland, the screen goes gray and my cursor is stuck in the middle of the screen. I can't move my cursor at all and the desktop never actually loads. I can still transition to other ttys, though, by using the Ctrl-Alt-(F key) commands.

However, logging into Ubuntu on Xorg or Unity still works fine.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1725686/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
tags: added: artful wayland-session
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
affects: ubuntu → wayland (Ubuntu)
affects: wayland (Ubuntu) → gnome-shell (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in gnome-shell (Ubuntu):
status: Confirmed → Won't Fix
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