gnome-shell crashed with signal 5 in _XIOError()

Bug #1611053 reported by Cristian Aravena Romero on 2016-08-08
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
GNOME Shell
Incomplete
Critical
gnome-shell (Ubuntu)
Medium
Unassigned

Bug Description

Start GNOME-Ubuntu and Crash gnome-shell

ProblemType: Crash
DistroRelease: Ubuntu 16.10
Package: gnome-shell 3.18.5-0ubuntu2
Uname: Linux 4.7.0-040700-lowlatency x86_64
ApportVersion: 2.20.3-0ubuntu5
Architecture: amd64
CrashCounter: 1
CurrentDesktop: GNOME
Date: Mon Aug 8 12:44:08 2016
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:

InstallationDate: Installed on 2015-07-26 (379 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150723)
ProcCmdline: gnome-shell --mode=gdm --wayland --display-server
ProcEnviron:
 LANGUAGE=es_CL:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_CL.UTF-8
 SHELL=/bin/false
Signal: 5
SourcePackage: gnome-shell
StacktraceTop:
 ?? () from /usr/lib/libmutter.so.0
 _XIOError () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 _XEventsQueued () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 XPending () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
Title: gnome-shell crashed with signal 5 in _XIOError()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

StacktraceTop:
 x_io_error () from /tmp/apport_sandbox_nmKw_z/usr/lib/libmutter.so.0
 _XIOError (dpy=dpy@entry=0x556e85068240) at ../../src/XlibInt.c:1464
 _XEventsQueued (dpy=dpy@entry=0x556e85068240, mode=mode@entry=2) at ../../src/xcb_io.c:366
 XPending (dpy=0x556e85068240) at ../../src/Pending.c:55
 ?? ()

Changed in gnome-shell (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
information type: Private → Public
Changed in gnome-shell:
importance: Unknown → Critical
status: Unknown → Confirmed
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in gnome-shell (Ubuntu):
status: Confirmed → Incomplete
Daniel van Vugt (vanvugt) wrote :
Changed in gnome-shell (Ubuntu):
status: Incomplete → Invalid
Changed in gnome-shell:
status: Confirmed → Incomplete
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1505409, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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