Activity log for bug #1442311

Date Who What changed Old value New value Message
2015-04-09 18:36:27 Kenneth Bogert bug added bug
2015-04-09 18:36:27 Kenneth Bogert attachment added gnome-shell-crash https://bugs.launchpad.net/bugs/1442311/+attachment/4370758/+files/gnome-shell-crash
2015-04-10 09:25:50 penalvch affects gnome-shell (Ubuntu) linux (Ubuntu)
2015-04-10 09:25:50 penalvch linux (Ubuntu): importance Undecided Low
2015-04-10 09:25:50 penalvch linux (Ubuntu): status New Incomplete
2015-04-10 13:58:05 Kenneth Bogert tags amd64 apport-bug gnome3-ppa third-party-packages trusty amd64 apport-bug apport-collected gnome3-ppa third-party-packages trusty
2015-04-10 13:58:06 Kenneth Bogert description Possibly related to bug 1283938 . I have disabled lock screen on suspend to try and get around the bug but it obviously hasn't worked. I see a completely black screen with a working mouse cursor. Used Ctrl-Alt-F2 to login at a text terminal and tried to kill gnome-settings-daemon and gnome-shell (doing so has randomly made it work in the past). The gnome-shell process would not kill and I got segfault dmesg errors which are attached. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: gnome-shell 3.10.4-0ubuntu5.2 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 Uname: Linux 3.16.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 CurrentDesktop: GNOME Date: Thu Apr 9 14:31:20 2015 DisplayManager: gdm EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-24 (319 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204) SourcePackage: gnome-shell UpgradeStatus: Upgraded to trusty on 2014-09-21 (200 days ago) Possibly related to bug 1283938 . I have disabled lock screen on suspend to try and get around the bug but it obviously hasn't worked. I see a completely black screen with a working mouse cursor. Used Ctrl-Alt-F2 to login at a text terminal and tried to kill gnome-settings-daemon and gnome-shell (doing so has randomly made it work in the past). The gnome-shell process would not kill and I got segfault dmesg errors which are attached. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: gnome-shell 3.10.4-0ubuntu5.2 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 Uname: Linux 3.16.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 CurrentDesktop: GNOME Date: Thu Apr 9 14:31:20 2015 DisplayManager: gdm EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-24 (319 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204) SourcePackage: gnome-shell UpgradeStatus: Upgraded to trusty on 2014-09-21 (200 days ago) --- ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kbogert 2487 F.... pulseaudio /dev/snd/controlC1: kbogert 2487 F.... pulseaudio CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=41830e03-5386-43ed-88b8-1c77dd33df98 InstallationDate: Installed on 2014-05-24 (320 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204) MachineType: Dell Inc. Studio XPS 1640 Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic root=UUID=7ba9d8c6-141e-415a-aae4-fb57486d6148 ro quiet splash radeon.audio=1 noautogroup vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 RelatedPackageVersions: linux-restricted-modules-3.16.0-33-generic N/A linux-backports-modules-3.16.0-33-generic N/A linux-firmware 1.127.11 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: trusty Uname: Linux 3.16.0-33-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-09-21 (201 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video _MarkForUpload: True dmi.bios.date: 04/09/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 0U785D dmi.board.vendor: Dell Inc. dmi.board.version: A15 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A15 dmi.modalias: dmi:bvnDellInc.:bvrA15:bd04/09/2011:svnDellInc.:pnStudioXPS1640:pvrA153:rvnDellInc.:rn0U785D:rvrA15:cvnDellInc.:ct8:cvrA15: dmi.product.name: Studio XPS 1640 dmi.product.version: A153 dmi.sys.vendor: Dell Inc.
2015-04-10 13:58:07 Kenneth Bogert attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371555/+files/AlsaInfo.txt
2015-04-10 13:58:08 Kenneth Bogert attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371556/+files/BootDmesg.txt
2015-04-10 13:58:09 Kenneth Bogert attachment added CRDA.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371557/+files/CRDA.txt
2015-04-10 13:58:11 Kenneth Bogert attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371558/+files/CurrentDmesg.txt
2015-04-10 13:58:12 Kenneth Bogert attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371559/+files/IwConfig.txt
2015-04-10 13:58:14 Kenneth Bogert attachment added Lspci.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371560/+files/Lspci.txt
2015-04-10 13:58:15 Kenneth Bogert attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371561/+files/Lsusb.txt
2015-04-10 13:58:16 Kenneth Bogert attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371562/+files/ProcCpuinfo.txt
2015-04-10 13:58:17 Kenneth Bogert attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371563/+files/ProcEnviron.txt
2015-04-10 13:58:18 Kenneth Bogert attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371564/+files/ProcInterrupts.txt
2015-04-10 13:58:19 Kenneth Bogert attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371565/+files/ProcModules.txt
2015-04-10 13:58:20 Kenneth Bogert attachment added PulseList.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371566/+files/PulseList.txt
2015-04-10 13:58:22 Kenneth Bogert attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371567/+files/UdevDb.txt
2015-04-10 13:58:24 Kenneth Bogert attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371568/+files/UdevLog.txt
2015-04-10 13:58:26 Kenneth Bogert attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1442311/+attachment/4371569/+files/WifiSyslog.txt
2015-04-10 22:07:29 penalvch tags amd64 apport-bug apport-collected gnome3-ppa third-party-packages trusty amd64 apport-bug apport-collected gnome3-ppa latest-bios-a15 third-party-packages trusty
2015-04-10 22:07:57 penalvch linux (Ubuntu): importance Low Medium
2015-04-11 02:32:46 jose bug watch added https://bugs.freedesktop.org/show_bug.cgi?id=42960
2015-04-13 17:23:58 Kenneth Bogert tags amd64 apport-bug apport-collected gnome3-ppa latest-bios-a15 third-party-packages trusty amd64 apport-bug apport-collected gnome3-ppa kernel-bug-exists-upstream latest-bios-a15 third-party-packages trusty
2015-04-14 00:02:46 penalvch tags amd64 apport-bug apport-collected gnome3-ppa kernel-bug-exists-upstream latest-bios-a15 third-party-packages trusty amd64 apport-bug apport-collected gnome3-ppa kernel-bug-exists-upstream kernel-bug-exists-upstream-4.0 latest-bios-a15 third-party-packages trusty
2015-06-08 09:26:36 penalvch tags amd64 apport-bug apport-collected gnome3-ppa kernel-bug-exists-upstream kernel-bug-exists-upstream-4.0 latest-bios-a15 third-party-packages trusty amd64 apport-bug apport-collected gnome3-ppa kernel-bug-exists-upstream kernel-bug-exists-upstream-4.0 latest-bios-a15 regression-release third-party-packages trusty
2015-06-08 09:29:59 penalvch affects linux (Ubuntu) gnome-shell (Ubuntu)
2015-07-27 15:42:16 Ikuya Awashiro bug added subscriber Ikuya Awashiro
2016-12-20 16:38:23 penalvch description Possibly related to bug 1283938 . I have disabled lock screen on suspend to try and get around the bug but it obviously hasn't worked. I see a completely black screen with a working mouse cursor. Used Ctrl-Alt-F2 to login at a text terminal and tried to kill gnome-settings-daemon and gnome-shell (doing so has randomly made it work in the past). The gnome-shell process would not kill and I got segfault dmesg errors which are attached. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: gnome-shell 3.10.4-0ubuntu5.2 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 Uname: Linux 3.16.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 CurrentDesktop: GNOME Date: Thu Apr 9 14:31:20 2015 DisplayManager: gdm EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-24 (319 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204) SourcePackage: gnome-shell UpgradeStatus: Upgraded to trusty on 2014-09-21 (200 days ago) --- ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kbogert 2487 F.... pulseaudio /dev/snd/controlC1: kbogert 2487 F.... pulseaudio CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=41830e03-5386-43ed-88b8-1c77dd33df98 InstallationDate: Installed on 2014-05-24 (320 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204) MachineType: Dell Inc. Studio XPS 1640 Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic root=UUID=7ba9d8c6-141e-415a-aae4-fb57486d6148 ro quiet splash radeon.audio=1 noautogroup vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 RelatedPackageVersions: linux-restricted-modules-3.16.0-33-generic N/A linux-backports-modules-3.16.0-33-generic N/A linux-firmware 1.127.11 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: trusty Uname: Linux 3.16.0-33-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-09-21 (201 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video _MarkForUpload: True dmi.bios.date: 04/09/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 0U785D dmi.board.vendor: Dell Inc. dmi.board.version: A15 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A15 dmi.modalias: dmi:bvnDellInc.:bvrA15:bd04/09/2011:svnDellInc.:pnStudioXPS1640:pvrA153:rvnDellInc.:rn0U785D:rvrA15:cvnDellInc.:ct8:cvrA15: dmi.product.name: Studio XPS 1640 dmi.product.version: A153 dmi.sys.vendor: Dell Inc. Possibly related to bug 1283938 . I have disabled lock screen on suspend to try and get around the bug but it obviously hasn't worked. I see a completely black screen with a working mouse cursor. Used Ctrl-Alt-F2 to login at a text terminal and tried to kill gnome-settings-daemon and gnome-shell (doing so has randomly made it work in the past). The gnome-shell process would not kill and I got segfault dmesg errors which are attached. WORKAROUND: echo auto > /sys/class/drm/card0/device/power_profile WORKAROUND: Turn off the System-monitor extension in Gnome tweak tool. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: gnome-shell 3.10.4-0ubuntu5.2 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 Uname: Linux 3.16.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 CurrentDesktop: GNOME Date: Thu Apr 9 14:31:20 2015 DisplayManager: gdm EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-24 (319 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204) SourcePackage: gnome-shell UpgradeStatus: Upgraded to trusty on 2014-09-21 (200 days ago) --- ApportVersion: 2.14.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: kbogert 2487 F.... pulseaudio  /dev/snd/controlC1: kbogert 2487 F.... pulseaudio CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=41830e03-5386-43ed-88b8-1c77dd33df98 InstallationDate: Installed on 2014-05-24 (320 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204) MachineType: Dell Inc. Studio XPS 1640 Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic root=UUID=7ba9d8c6-141e-415a-aae4-fb57486d6148 ro quiet splash radeon.audio=1 noautogroup vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 RelatedPackageVersions:  linux-restricted-modules-3.16.0-33-generic N/A  linux-backports-modules-3.16.0-33-generic N/A  linux-firmware 1.127.11 RfKill:  0: phy0: Wireless LAN   Soft blocked: no   Hard blocked: no Tags: trusty Uname: Linux 3.16.0-33-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-09-21 (201 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video _MarkForUpload: True dmi.bios.date: 04/09/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 0U785D dmi.board.vendor: Dell Inc. dmi.board.version: A15 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A15 dmi.modalias: dmi:bvnDellInc.:bvrA15:bd04/09/2011:svnDellInc.:pnStudioXPS1640:pvrA153:rvnDellInc.:rn0U785D:rvrA15:cvnDellInc.:ct8:cvrA15: dmi.product.name: Studio XPS 1640 dmi.product.version: A153 dmi.sys.vendor: Dell Inc.
2016-12-20 16:40:10 penalvch tags amd64 apport-bug apport-collected gnome3-ppa kernel-bug-exists-upstream kernel-bug-exists-upstream-4.0 latest-bios-a15 regression-release third-party-packages trusty amd64 apport-bug apport-collected gnome3-ppa kernel-bug-exists-upstream-4.0 latest-bios-a15 needs-upstream-testing regression-release third-party-packages trusty
2017-05-18 18:31:13 penalvch removed subscriber Christopher M. Penalver
2019-07-26 06:18:40 Daniel van Vugt gnome-shell (Ubuntu): status Incomplete Won't Fix