gnome-shell crashed with SIGSEGV

Bug #1377770 reported by Cristian Aravena Romero
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
GNOME Shell
Expired
Critical
gnome-shell (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Finding top start gnome-shell

ProblemType: Crash
DistroRelease: Ubuntu 14.10
Package: gnome-shell 3.12.2-1ubuntu6
ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
Uname: Linux 3.16.0-20-generic x86_64
ApportVersion: 2.14.7-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Oct 5 22:00:44 2014
DisplayManager: gdm
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:
 b'org.gnome.shell.location' b'max-accuracy-level' b"'off'"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'scaling-factor' b'uint32 1'
 b'org.gnome.desktop.interface' b'clock-show-date' b'true'
InstallationDate: Installed on 2014-09-25 (11 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Alpha amd64 (20140923)
ProcCmdline: /usr/bin/gnome-shell
SegvAnalysis:
 Segfault happened at: 0x7f7dc21f8b66: mov (%rbx),%rax
 PC (0x7f7dc21f8b66) ok
 source "(%rbx)" (0x00000000) not located in a known VMA region (needed readable region)!
 destination "%rax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: gnome-shell
Stacktrace:
 #0 0x00007f7dc21f8b66 in ?? () from /usr/lib/x86_64-linux-gnu/libfreetype.so.6
 No symbol table info available.
 #1 0x0000000000000000 in ?? ()
 No symbol table info available.
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libfreetype.so.6
 ?? ()
Title: gnome-shell crashed with SIGSEGV
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
gnomeSessionLog:
 gnome-session[2303]: WARNING: Application 'gnome-shell.desktop' killed by signal 11
 Gjs-Message: JS LOG: No permission to trigger offline updates: Polkit.Error: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: Action org.freedesktop.packagekit.trigger-offline-update is not registered
 Gjs-Message: JS LOG: GNOME Shell started at Sun Oct 05 2014 22:02:07 GMT-0300 (CLST)
 Gjs-Message: JS WARNING: [/home/caravena/.local/share/gnome-shell/extensions/suspend-button@laserb/extension.js 181]: assignment to undeclared variable extension

Revision history for this message
Cristian Aravena Romero (caravena) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceSource:
 #0 0x00007f7dc21f8b66 in gray_sweep (target=0x3491750, worker=0x3491000) at /build/buildd/freetype-2.5.2/freetype-2.5.2/src/smooth/ftgrays.c:1444
   [Error: /build/buildd/freetype-2.5.2/freetype-2.5.2/src/smooth/ftgrays.c was not found in source tree]
 #1 gray_convert_glyph (worker=0x3491000) at /build/buildd/freetype-2.5.2/freetype-2.5.2/src/smooth/ftgrays.c:1898
   [Error: /build/buildd/freetype-2.5.2/freetype-2.5.2/src/smooth/ftgrays.c was not found in source tree]
 #2 0x0000000000000000 in ?? ()
StacktraceTop:
 gray_sweep (target=0x3491750, worker=0x3491000) at /build/buildd/freetype-2.5.2/freetype-2.5.2/src/smooth/ftgrays.c:1444
 gray_convert_glyph (worker=0x3491000) at /build/buildd/freetype-2.5.2/freetype-2.5.2/src/smooth/ftgrays.c:1898
 ?? ()

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-shell (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
information type: Private → Public
Changed in gnome-shell:
importance: Unknown → Critical
status: Unknown → New
Changed in gnome-shell:
status: New → Expired
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 14.10 (utopic) reached end-of-life on July 23, 2015.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in gnome-shell (Ubuntu):
status: Incomplete → Invalid
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