Gnome shell fails to perform suspend

Bug #1250376 reported by Rodrigo Virote Kassick
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Ubuntu GNOME
Expired
Undecided
Unassigned
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Gnome-shell 3.10 sometimes fails to initiate suspend when alt-clicking the power button on the new system menu. Closing the lid also fails to activate suspend.

Executing sudo pm-suspend works correctly.

So far, this only happens after a number of suspend/resume cycles -- the first time after boot that I ask it to suspend, it works.

When I alt-click the power button, session.log accuses the following exception:
Gjs-Message: JS LOG: Ignored exception from dbus method: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.Failed: Operation already in progress

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: gnome-shell 3.10.1-0ubuntu1~saucy1 [origin: LP-PPA-gnome3-team-gnome3-staging]
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
Date: Tue Nov 12 10:57:29 2013
DisplayManager: gdm
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-11-06 (370 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MarkForUpload: True
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to saucy on 2013-10-25 (17 days ago)

Revision history for this message
Rodrigo Virote Kassick (kassick) wrote :
Revision history for this message
Rodrigo Virote Kassick (kassick) wrote :

Actually, the power button stops working at all -- can't use it to power off the computer either.

Revision history for this message
VChris (vchris1975) wrote :

Same problem here.
Waiting for resolving this bug.

Revision history for this message
Hairong (hairongxu) wrote :

On the latest 16.04 development release, the suspend function works fine.

Revision history for this message
Tim Lunn (darkxst) wrote :

Thank you for reporting this bug to Ubuntu. 13.10 reached EOL on July 17,2014.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

I've tried recreating this bug with xenial and was unable to, given the information you've provided. Please either a) upgrade and test or b) increase the verbosity of the steps to recreate it so we can try again.

Please feel free to report any other bugs you may find.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in ubuntu-gnome:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu GNOME because there has been no activity for 60 days.]

Changed in ubuntu-gnome:
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.