gnome shell freezes due to GC deadlock. intermittent
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gjs |
Fix Released
|
High
|
|||
gnome-shell (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Occasionally, gnome shell locks up right after lightdm login. The mouse moves, but nothing responds to clicks. Keyboard is ignored.
I've found a work-around suitable for technical people only, which is to Ctrl-Alt-F1, log in, and type pkill -HUP gnome-shell, then log out and go back with Alt-F7.
At the command prompt, I observed 2 zombie lightdm processes. Not sure if related. Figured it was a gnome bug because restarting gnome-shell fixes it.
Having now rolled gnome-shell desktops out in my business to non-technical users, this is a serious bug: most of them have to do a hard reset.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: gnome-shell 3.4.1-0ubuntu2
ProcVersionSign
Uname: Linux 3.2.0-30-generic x86_64
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
Date: Tue Oct 2 09:23:27 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
summary: |
- gnome shell freezes on startup. intermittent + gnome shell freezes due to GC deadlock. intermittent |
Changed in gnome-shell: | |
importance: | Unknown → Medium |
status: | Unknown → Fix Released |
Changed in gjs: | |
importance: | Unknown → High |
status: | Unknown → Fix Released |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It would be helpful if you can attach the following logs (after reproducing the crash).
'~/.xsession- errors' Xorg.0. log'
'/var/log/
'/var/log/syslog'