All app icons are missing

Bug #1936734 reported by Anadon
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Dash to dock
Unknown
Unknown
gnome-shell-extension-ubuntu-dock (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The Favorite applications on Gnome's launcher pane on the left sporadically disappear for significant amounts of time.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 21.04
InstallationDate: Installed on 2021-07-16 (2 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Package: gnome-shell-extension-ubuntu-dock 69ubuntu1
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21
Tags: hirsute wayland-session
Uname: Linux 5.11.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Anadon (anadon) wrote :
Revision history for this message
Anadon (anadon) wrote :

I know it is Gnome related, just not the specific part of Gnome.

affects: ubuntu → meta-gnome3 (Ubuntu)
Paul White (paulw2u)
affects: meta-gnome3 (Ubuntu) → gnome-shell-extension-ubuntu-dock (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 1936734

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: New → Incomplete
Revision history for this message
Anadon (anadon) wrote : Dependencies.txt

apport information

tags: added: apport-collected hirsute wayland-session
description: updated
Revision history for this message
Anadon (anadon) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Anadon (anadon) wrote : Re: Gnome launcher icons are missing

I read that article on bug reporting, but without the component name it was not of use.

Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: Incomplete → New
tags: added: jammy
removed: hirsute
Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: New → Confirmed
Changed in dash-to-dock:
status: Unknown → New
Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

I think this specific bug was fixed in 22.04 with the locations code refactoring

summary: - Gnome launcher icons are missing
+ All app icons are missing
Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ):

> I think this specific bug was fixed in 22.04 with the locations
> code refactoring

Sounds unlikely given the most recent report was "ubuntu 22.10, gnome 43" (https://github.com/micheleg/dash-to-dock/issues/1910)

Changed in dash-to-dock:
status: New → Unknown
Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

I see, for sure the original bug was due to problems with the initial locations icons implementation, which was causing loading not to happen.

So this has to be another bug, maybe related maybe not :(

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