Badge "number of unread new mails" and progress bar not shown in Ubuntu Dock for Thunderbird / Firefox Next

Bug #1728522 reported by Xavier Guillot on 2017-10-30
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell-extension-ubuntu-dock (Ubuntu)

Bug Description


When using default Artful installation and Thunderbird, we can normally see an orange circle icon with number (in white) of new mails received when Thunderbird is not the active window.

But when using the ppa:mozillateam/thunderbird-next and Thunderbird 56.0~b4 it never shows the icon, even when new mails arrived.

Same, the progress bar is not visible when downloading a large file on Firefox 57.0~b12 from ppa:mozillateam/firefox-next

Thanks in advance !

tags: added: mozillateam ubuntu-fr-artful
summary: - Icon "number of new mails" not shown in Ubuntu Dock for Thunderbird Next
+ Badge "number of unread new mails" and progress bar not shown in Ubuntu
+ Dock for Thunderbird / Firefox Next
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Do you have thunderbird-gnome-support installed? In any case if you are using a ppa then it's not an Ubuntu issue

Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Xavier Guillot (valeryan-24) wrote :

Hi, thanks for the answer. Yes, thunderbird-gnome-support is well installed.

I fully understand you have to focus only on Ubuntu bugs, but I'm sure you should have a look on this one, because imho it really concerns Ubuntu Dock and not Mozilla packages from ppa.

Please see the screenshot : on another computer running 17.04 with the same ppa Firefox and Thunderbird Next versions, the badge of unread emails shows perfectly on Unity (and also the FF progress bar).

On 17.10, no : I don't know how Gnome-shell-extension-ubuntu-dock identifies the program icons, if it's because of a different package name, it seems it does not "recognize" it is well Thunderbird / Firefox.

There are just more advanced (and official beta) version - ppa or not, badge / bar should work normally...

Or where could I upstream Mozilla, too ?

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