Icons desktop disappear

Bug #1982667 reported by Rousseau
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell-extension-desktop-icons-ng (Ubuntu)
New
Undecided
Unassigned

Bug Description

I made a few a clean install of Ubuntu 22.04 and every thing worked perfectly. But somehow, icons desktop disappear every time and I can't create one. I don't install anything, just close the session and icons disappear. And then, even after a reboot, they don't come back.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-07-22 (2 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
NonfreeKernelModules: nvidia_modeset nvidia
Package: gnome-shell 42.2-0ubuntu0.2
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.15.0-41.44-generic 5.15.39
RelatedPackageVersions: mutter-common 42.2-0ubuntu1
Tags: jammy
Uname: Linux 5.15.0-41-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 1982667

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: jammy
affects: xorg (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Also, while the problem is happening please run:

  journalctl -b0 > journal.txt

and attach the resulting text file here.

Revision history for this message
Rousseau (wiiznokes) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Rousseau (wiiznokes) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Rousseau (wiiznokes) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Rousseau (wiiznokes) wrote : ShellJournal.txt

apport information

Revision history for this message
Rousseau (wiiznokes) wrote : monitors.xml.txt

apport information

Revision history for this message
Rousseau (wiiznokes) wrote :

Hello, I will use ubuntu-bug next time. This is journal.txt.

Revision history for this message
Rousseau (wiiznokes) wrote :

I add this capture because it shows the options available on the desktop with a right click. And the file which is in the desktop directory does not appear.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The above link can't be accessed. Please try renaming the file.

Please also try disabling fractional scaling in Settings and then log in again. Do the icons work after that?

affects: gnome-shell (Ubuntu) → gnome-shell-extension-desktop-icons-ng (Ubuntu)
Revision history for this message
Rousseau (wiiznokes) wrote :

This is the capture again and I tried to disabling fractional scaling but nothing change.

Changed in gnome-shell-extension-desktop-icons-ng (Ubuntu):
status: Incomplete → New
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