Application icons appear stretched when using scaling

Bug #1730071 reported by Kasper on 2017-11-04
This bug affects 10 people
Affects Status Importance Assigned to Milestone
gnome-shell-extension-appindicator (Ubuntu)
Marco Trevisan (Treviño)

Bug Description

The appindicator gnome extension shows the "system tray icons" in the
upper right corner of the screen. However the icons appear vertically
stretched. The problem appears to be purely visual, as they still work
as expected.

> lsb_release -rd
Description: Ubuntu 17.10
Release: 17.10

> apt-cache policy gnome-shell-extension-appindicator
  Installed: 17.10.1
  Candidate: 17.10.1
  Version table:
 *** 17.10.1 500
        500 artful/main amd64 Packages
        500 artful/main i386 Packages
        100 /var/lib/dpkg/status

Kasper (kbonne-v) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell-extension-appindicator (Ubuntu):
status: New → Confirmed
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, is that using the default settings or did you tweak your interface in some way? What screen configuration and scaling do you use?

Changed in gnome-shell-extension-appindicator (Ubuntu):
importance: Undecided → Low
Kasper (kbonne-v) wrote :

Sebastien: The icons where stretched as soon as I installed the appindicator extension. I have since installed other extensions (system-monitor and ubuntu-dock) but that hasn't affected the appearance of the icons.

> apt-cache policy gnome-shell-extension-system-monitor gnome-shell-extension-ubuntu-dock
  Installed: 32-3
  Candidate: 32-3
  Version table:
 *** 32-3 500
        500 artful/universe amd64 Packages
        500 artful/universe i386 Packages
        100 /var/lib/dpkg/status
  Installed: 0.7
  Candidate: 0.7
  Version table:
 *** 0.7 500
        500 artful/main amd64 Packages
        500 artful/main i386 Packages
        100 /var/lib/dpkg/status

Berg Lloyd-Haig (berglh) wrote :

This affects me, my DPI scaling is 200%, I upgraded from Ubuntu Gnome 17.04 to Ubuntu 17.10.

Lovro (lovro-mazgon) wrote :

Same issue here on a fresh 17.10 install with DPI scaling set to 200%.

Asmir Mustafic (goetas) wrote :

Same here on ubuntu 18.10

Same behavior in ubuntu 18.10, DPI scaling set to 200%. No extra add on installed.

Just as an extra comment, problem appears only when scaling the interface to 200%. Once returned back to 100%, icons are presented in the perfect aspect ratio.

Sebastien Bacher (seb128) wrote :

Marco, could you have a look to this one?

summary: - Application icons appear stretched
+ Application icons appear stretched when using scaling
Changed in gnome-shell-extension-appindicator (Ubuntu):
assignee: nobody → Marco Trevisan (Treviño) (3v1n0)

Yeah, I've this in my radar for some time. I will.

MN (maxim-novozhilov) wrote :

+1, Ubuntu 18.10

Patrick Sturm (siyb) wrote :

+1, Ubuntu 18.10

+1, Ubuntu 18.01

Kutjara (jfdmit) wrote :

+1, Ubuntu 18.01. Interestingly, it only affects Chrome and Slack on my XPS13 9360. Dropbox and Variety icons appear normal.

Kirby (dkirby) wrote :

+1, Ubuntu 18.04.1. Just the bluetooth so far for me.
Running on Dell XPS 13 9380
3840 X 2160 @ 200%

Bumping it to 300% it looks normal (of course everything else on the screen is far too large to be workable)

Thomas Harvery (debilator) wrote :

Have the same bug:
Spec: Thinkpad X1 Carbon 3rd.
Scaling at 200%
Occured with Skype and Discord

Changed in gnome-shell-extension-appindicator (Ubuntu):
status: Confirmed → In Progress
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package gnome-shell-extension-appindicator - 28-1

gnome-shell-extension-appindicator (28-1) experimental; urgency=medium

  [ Marco Trevisan (Treviño) ]
  * New upstream release
  * indicatorStatusIcon: Ignore indicators with no menus, monitoring changes
    (LP: #1714504)
  * appIndicator: Retry getting a valid menu path (LP: #1714504)
  * dbusMenu: Ignore error on invalid return in AboutToShow
  * appIndicator: Update icon actor size on scale factor change (LP: #1730071)
  * dbusMenu: add isReady property when the menu is available on bus
  * indicatorStatusIcon: Don't support activation if we have a menu
    (LP: #1714191, LP: #1716056)
  * d/p/metadata-use-appindicator-namespace-and-naming.patch:
    - refresh and reduce diff with upstream

 -- Matteo F. Vescovi <email address hidden> Tue, 09 Apr 2019 22:28:45 +0200

Changed in gnome-shell-extension-appindicator (Ubuntu):
status: In Progress → Fix Released
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