“Mouse battery low” notification appears even when all notifications disabled

Bug #1798166 reported by Ohto on 2018-10-16
This bug affects 13 people
Affects Status Importance Assigned to Milestone
gnome-settings-daemon (Ubuntu)
linux (Ubuntu)

Bug Description



I have a wireless mouse powered by non-rechargeable battery. The mouse works absolutely fine even with low battery level. Problem is, Ubuntu gives notifications about the battery level all the time.

I have had this issue for almost two months now, and mouse is working perfectly. I had to click away the notification almost every time I moved the mouse. I was then able to make the notifications appear less frequently, but the notification still always appear after some interval, and always after I log in.

Here are some specific things I have tried, they have not helped.


Description: Ubuntu 18.04.1 LTS
Release: 18.04

I assume the packet in question is notify-osd, not sure.
  Installed: (none)
  Candidate: 0.9.35+16.04.20160415-0ubuntu2
  Version table:
     0.9.35+16.04.20160415-0ubuntu2 500
        500 http://fi.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages

3) I expected that no notifications would appear when notifications are set to off

4) Mouse battery low - notification always appears
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
 /dev/snd/pcmC0D0p: ohto 2927 F...m pulseaudio
 /dev/snd/controlC0: ohto 2927 F.... pulseaudio
 /dev/snd/controlC1: ohto 2927 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-07-28 (79 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=a59cc41b-0147-4609-b6c5-75fa912d2396 ro quiet splash vt.handoff=1
ProcVersionSignature: hostname 4.15.0-36.39-generic 4.15.18
 linux-restricted-modules-4.15.0-36-generic N/A
 linux-backports-modules-4.15.0-36-generic N/A
 linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F12
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z77X-UP5 TH-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF12:bd05/15/2014:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77X-UP5TH-CF:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect -p linux 1798166

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected bionic
description: updated
Ohto (ohto-nordberg) wrote : CRDA.txt

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Changed in gnome-settings-daemon (Ubuntu):
status: New → Confirmed

Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:

Once testing of the upstream kernel is complete, please mark this bug as

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc8

Ohto (ohto-nordberg) wrote :

Earlier I used rechargeable batteries, I just recharged them when this notification appeared.

Kernel upgraded, problem still persists.

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed

Cristian Aravena Romero (caravena)

Cristian Aravena Romero (caravena)

no longer affects: gnome-settings-daemon
Sebastien Bacher (seb128) wrote :

the issue is rather on the GNOME side that on the kernel, there was a request to add those to the notifications panel in https://gitlab.gnome.org/GNOME/gnome-shell/issues/308

ideally it would be reported to GNOME upstream on https://gitlab.gnome.org/GNOME/gnome-settings-daemon/issues

description: updated
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