Printers are added automatically, even after they are deleted

Bug #1796140 reported by AcIDx0
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-settings-daemon (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Problem:
In my organization, there are about 20 printers of the same model. There is one in each department and each floor. When I try to add the printer that is in the next room, all printers are added, not just the one next to me. Because they are all the same model, I do not know to which one I should print! I tried deleting all printers, but because CUPS can see them on the network, they keep getting automatically added. Moreover, every time I restart the machine, they are re-added! After several restarts, I have over 100 printers added, all with the same name.

To reproduce:
1. Have several network printers connected to your network.
2. Try to add just one of them.
3. Observe that all of them were added.
4. Delete the unneeded printers, leaving only the one you want to print to
5. Other printers come back within a few seconds.
6. You are stuck guessing to which one to print, and if you guessed wrong, you have to go around all the building and floors searching the printers for your printout.

My solutions:

1. Disable printer discovery completely. This way I can only add printers manually
2. Leave all the automatically added printers, and rename the ones I don't need to "Not this one" or "do not print here". This works for a while, until a reboot, because it adds the printers again.

Desired solution:
Please disable automatic adding of printers by default. This should be an option to turn on, and not a setting by default, that cannot be turned off without also losing printer discovery.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-settings-daemon (Ubuntu):
status: New → Confirmed
Revision history for this message
Ramon Rocha (ramonlandia) wrote :

Same happens to me plus that I want to install a local(USB) printer but ubuntu only shows network printers which are added automatically and doesn't show usb printers connected locally..
Ubuntu use to be very good before with printing. but it's all messed up since the last 3 upgrades I'm having this same problem wich doesn't seem to be given attention.

I tried all fixes found online and none of them worked for me, enven disabling avahi completely but the USB printers doesn't show up either.

this it was said this should be a feature we turn on/off and not a setting that can't be resolved.

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