Ctrl+Alt+T to open a terminal appears to do nothing, then the terminal window opens 25 seconds later

[Daniel van Vugt]

Ctrl+Alt+T to open a terminal appears to do nothing, then the terminal window opens 25 seconds later.

I thought this was a once-off problem but it seems to be happening on a couple of artful machines.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.24.3-0ubuntu1
ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8
Uname: Linux 4.11.0-10-generic x86_64
ApportVersion: 2.20.6-0ubuntu4
Architecture: amd64
Date: Tue Aug 1 11:18:51 2017
DisplayManager: gdm3
InstallationDate: Installed on 2017-05-03 (89 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170502)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[Daniel van Vugt (vanvugt)]

If I had to guess I would say this is probably a dbus timeout problem. The default dbus timeout is 25 seconds.

[Daniel van Vugt (vanvugt)]

Here's a log a of the problem:

Aug 01 13:21:16 haz gnome-shell[2329]: GNOME Shell started at Tue Aug 01 2017 13:21:15 GMT+0800 (AWST)
Aug 01 13:21:18 haz /usr/lib/gdm3/gdm-x-session[2137]: Activating service name='org.gnome.keyring'
Aug 01 13:21:18 haz gnome-keyring-daemon[2133]: couldn't connect to dbus session bus: Could not connect: Connection refused
Aug 01 13:21:18 haz org.gnome.keyring[2143]: SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
   <<< wait 25 seconds >>>
Aug 01 13:21:43 haz gsd-media-keys[2480]: Failed to call GetEnvironment on keyring daemon: Timeout was reached
Aug 01 13:21:43 haz /usr/lib/gdm3/gdm-x-session[2137]: Activating service name='org.gnome.Terminal'
Aug 01 13:21:43 haz /usr/lib/gdm3/gdm-x-session[2137]: Successfully activated service 'org.gnome.Terminal'

The full log was:

Aug 01 13:21:16 haz gnome-shell[2329]: GNOME Shell started at Tue Aug 01 2017 13:21:15 GMT+0800 (AWST)
Aug 01 13:21:18 haz /usr/lib/gdm3/gdm-x-session[2137]: Activating service name='org.gnome.keyring'
Aug 01 13:21:18 haz gnome-keyring-daemon[2133]: couldn't connect to dbus session bus: Could not connect: Connection refused
Aug 01 13:21:18 haz org.gnome.keyring[2143]: SSH_AUTH_SOCK=/run/user/1000/keyring/ssh
Aug 01 13:21:35 haz /usr/lib/gdm3/gdm-x-session[2137]: Activating service name='org.gnome.zeitgeist.Engine'
Aug 01 13:21:35 haz /usr/lib/gdm3/gdm-x-session[2137]: Activating service name='org.gnome.zeitgeist.SimpleIndexer'
Aug 01 13:21:35 haz /usr/lib/gdm3/gdm-x-session[2137]: Successfully activated service 'org.gnome.zeitgeist.Engine'
Aug 01 13:21:35 haz /usr/lib/gdm3/gdm-x-session[2137]: Successfully activated service 'org.gnome.zeitgeist.SimpleIndexer'
Aug 01 13:21:36 haz org.gnome.zeitgeist.Engine[2143]: [05:21:36.042111 WARNING] zeitgeist-daemon.vala:127: Unable to parse version info!
Aug 01 13:21:36 haz org.gnome.zeitgeist.Engine[2143]: [05:21:36.042204 WARNING] zeitgeist-daemon.vala:127: Unable to parse version info!
Aug 01 13:21:36 haz org.gnome.zeitgeist.Engine[2143]: [05:21:36.053474 WARNING] zeitgeist-daemon.vala:127: Unable to parse version info!
Aug 01 13:21:36 haz zeitgeist-datah[2732]: zeitgeist-datahub.vala:227: Unable to get name "org.gnome.zeitgeist.datahub" on the bus!
Aug 01 13:21:40 haz dbus[829]: [system] Failed to activate service 'org.bluez': timed out
Aug 01 13:21:40 haz pulseaudio[2337]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Aug 01 13:21:40 haz gnome-software-service.desktop[2535]: 05:21:40:0838 Gs not GsPlugin error from plugin ubuntuone g-io-error-quark:24: Error calling StartServiceByName for org.freedesktop.secrets: Timeout was reached
Aug 01 13:21:43 haz gsd-media-keys[2480]: Failed to call GetEnvironment on keyring daemon: Timeout was reached
Aug 01 13:21:43 haz /usr/lib/gdm3/gdm-x-session[2137]: Activating service name='org.gnome.Terminal'
Aug 01 13:21:43 haz /usr/lib/gdm3/gdm-x-session[2137]: Successfully activated service 'org.gnome.Terminal'

[Daniel van Vugt (vanvugt)]

It appears the problem is:

Aug 01 13:21:43 haz gsd-media-keys[2480]: Failed to call GetEnvironment on keyring daemon: Timeout was reached

from:

https://mail.gnome.org/archives/commits-list/2012-April/msg00969.html

which is caused by the earlier problem:

Aug 01 13:21:18 haz gnome-keyring-daemon[2133]: couldn't connect to dbus session bus: Could not connect: Connection refused

[Daniel van Vugt (vanvugt)]

And two months later, this bug has returned (!?)

[Daniel van Vugt (vanvugt)]

I feel this is only happening in Xorg sessions. Not in Wayland sessions.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.