| 2020-02-28 15:38:35 |
Colton Donnelly |
bug |
|
|
added bug |
| 2020-02-28 18:24:09 |
Colton Donnelly |
description |
OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
ubuntu-session version: 3.28.1-0ubuntu3
Expected behavior: On laptop screen close, system should suspend
Actual behavior: On laptop screen close, laptop screen disabled
Previously, I triggered 'suspend when laptop lid is closed' in `gnome-tweaks`. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor.
This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re-opened my laptop, the lock screen didn't appear.
Links to attempted fixes that didn't work:
- https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
- https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
- https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
- https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid
Results of attempted fixes:
- `mem_sleep`: no behavior change (files correctly modified)
- `pm-hibernate`: first run, hangs until I kill the process. future runs result in exit code 1.
- update bios: already on latest bios
- `logind.conf`: no behavior change
- gnome tweaks: no behavior change
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-session 3.28.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
Uname: Linux 4.15.0-1073-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 10:23:52 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
InstallationDate: Installed on 2020-01-08 (51 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install) |
OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
ubuntu-session version: 3.28.1-0ubuntu3
Expected behavior: On laptop screen close, system should suspend
Actual behavior: On laptop screen close, laptop screen disabled
Previously, I triggered 'suspend when laptop lid is closed' in gnome-tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor.
This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re-opened my laptop, the lock screen didn't appear.
Links to attempted fixes that didn't work:
- https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
- https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
- https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
- https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid
Results of attempted fixes:
- mem_sleep: no behavior change (files correctly modified)
- pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1.
- update bios: already on latest bios
- logind.conf: no behavior change
- gnome tweaks: no behavior change
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-session 3.28.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
Uname: Linux 4.15.0-1073-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 10:23:52 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
InstallationDate: Installed on 2020-01-08 (51 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install) |
|
| 2020-03-02 10:26:42 |
Daniel van Vugt |
bug task added |
|
linux (Ubuntu) |
|
| 2020-03-02 10:26:49 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2020-03-02 10:30:10 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2020-03-02 13:52:41 |
Colton Donnelly |
tags |
amd64 apport-bug bionic |
amd64 apport-bug apport-collected bionic |
|
| 2020-03-02 13:52:42 |
Colton Donnelly |
description |
OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
ubuntu-session version: 3.28.1-0ubuntu3
Expected behavior: On laptop screen close, system should suspend
Actual behavior: On laptop screen close, laptop screen disabled
Previously, I triggered 'suspend when laptop lid is closed' in gnome-tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor.
This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re-opened my laptop, the lock screen didn't appear.
Links to attempted fixes that didn't work:
- https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
- https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
- https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
- https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid
Results of attempted fixes:
- mem_sleep: no behavior change (files correctly modified)
- pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1.
- update bios: already on latest bios
- logind.conf: no behavior change
- gnome tweaks: no behavior change
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-session 3.28.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
Uname: Linux 4.15.0-1073-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 10:23:52 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
InstallationDate: Installed on 2020-01-08 (51 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install) |
OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1)
ubuntu-session version: 3.28.1-0ubuntu3
Expected behavior: On laptop screen close, system should suspend
Actual behavior: On laptop screen close, laptop screen disabled
Previously, I triggered 'suspend when laptop lid is closed' in gnome-tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor.
This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re-opened my laptop, the lock screen didn't appear.
Links to attempted fixes that didn't work:
- https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate
- https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close
- https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369
- https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid
Results of attempted fixes:
- mem_sleep: no behavior change (files correctly modified)
- pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1.
- update bios: already on latest bios
- logind.conf: no behavior change
- gnome tweaks: no behavior change
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-session 3.28.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
Uname: Linux 4.15.0-1073-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 10:23:52 2020
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
InstallationDate: Installed on 2020-01-08 (51 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: colton 4205 F.... pulseaudio
/dev/snd/controlC0: colton 4205 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-01-08 (53 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
MachineType: Dell Inc. XPS 13 7390
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-1073-oem N/A
linux-backports-modules-4.15.0-1073-oem N/A
linux-firmware 1.173.15
Tags: bionic
Uname: Linux 4.15.0-1073-oem x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 0377MH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 7390
dmi.sys.vendor: Dell Inc. |
|
| 2020-03-02 13:53:15 |
Colton Donnelly |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332720/+files/AlsaInfo.txt |
|
| 2020-03-02 13:53:16 |
Colton Donnelly |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332721/+files/CRDA.txt |
|
| 2020-03-02 13:53:17 |
Colton Donnelly |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332722/+files/CurrentDmesg.txt |
|
| 2020-03-02 13:53:47 |
Colton Donnelly |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2020-03-02 13:53:50 |
Colton Donnelly |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332723/+files/IwConfig.txt |
|
| 2020-03-02 13:53:52 |
Colton Donnelly |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332724/+files/Lspci.txt |
|
| 2020-03-02 13:53:54 |
Colton Donnelly |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332725/+files/Lsusb.txt |
|
| 2020-03-02 13:53:56 |
Colton Donnelly |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332726/+files/ProcCpuinfo.txt |
|
| 2020-03-02 13:53:57 |
Colton Donnelly |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332727/+files/ProcCpuinfoMinimal.txt |
|
| 2020-03-02 13:53:59 |
Colton Donnelly |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332728/+files/ProcEnviron.txt |
|
| 2020-03-02 13:54:00 |
Colton Donnelly |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332729/+files/ProcInterrupts.txt |
|
| 2020-03-02 13:54:03 |
Colton Donnelly |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332730/+files/ProcModules.txt |
|
| 2020-03-02 13:54:04 |
Colton Donnelly |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332731/+files/PulseList.txt |
|
| 2020-03-02 13:54:21 |
Colton Donnelly |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332732/+files/RfKill.txt |
|
| 2020-03-02 13:54:23 |
Colton Donnelly |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332733/+files/UdevDb.txt |
|
| 2020-03-02 13:54:25 |
Colton Donnelly |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1865170/+attachment/5332734/+files/WifiSyslog.txt |
|
| 2020-03-05 02:48:52 |
Kai-Heng Feng |
bug |
|
|
added subscriber The Somerville Team |
| 2020-03-05 15:17:52 |
Colton Donnelly |
attachment added |
|
out.txt https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5333886/+files/out.txt |
|
| 2020-03-18 04:34:20 |
Colton Donnelly |
attachment added |
|
out2.txt https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5338203/+files/out2.txt |
|
| 2020-03-23 01:41:38 |
Colton Donnelly |
attachment added |
|
out.txt https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5340293/+files/out.txt |
|
| 2020-03-25 19:08:56 |
Colton Donnelly |
attachment added |
|
apt.txt https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5341642/+files/apt.txt |
|
| 2020-03-25 19:09:13 |
Colton Donnelly |
attachment added |
|
dmesg.txt https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5341643/+files/dmesg.txt |
|
| 2020-03-26 19:48:39 |
Alex Hung |
linux (Ubuntu): status |
Confirmed |
Fix Released |
|
| 2020-03-26 19:48:41 |
Alex Hung |
gnome-session (Ubuntu): status |
New |
Fix Released |
|
| 2020-04-26 23:07:25 |
Colton Donnelly |
attachment added |
|
acpi.log https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5361154/+files/acpi.log |
|
| 2020-04-28 19:19:22 |
Colton Donnelly |
gnome-session (Ubuntu): status |
Fix Released |
Confirmed |
|
| 2020-04-28 19:19:27 |
Colton Donnelly |
linux (Ubuntu): status |
Fix Released |
Confirmed |
|
