Suspend button in shutdown dialog does nothing (one on menu does work)

Bug #1059955 reported by Shaun Crampton on 2012-10-02
62
This bug affects 13 people
Affects Status Importance Assigned to Milestone
gnome-session (Ubuntu)
High
Unassigned

Bug Description

I I press the power button on my laptop it pops up the shut down dialog which has options "Suspend" "Restart" "Cancel" "Shut down". If I press Suspend, nothing happens. However, if I press suspend on the "cog" (session-indicator) menu in the top right of the screen it works as expected.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-session-bin 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
Uname: Linux 3.5.0-15-generic x86_64
ApportVersion: 2.6.1-0ubuntu1
Architecture: amd64
Date: Mon Oct 1 20:41:09 2012
ExecutablePath: /usr/bin/gnome-session
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120905.2)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install)

Shaun Crampton (fasaxc) wrote :
Shaun Crampton (fasaxc) wrote :

Note, the dialog is not the same one that I get if I click shut down on the cog menu. IT only seems to appear when I press the power button.

Shaun Crampton (fasaxc) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-session (Ubuntu):
status: New → Confirmed
Matt Fischer (mfisch) wrote :

Here's an interesting hint in the syslog:

Oct 24 17:14:11 caprica gnome-session[2305]: libupower-glib-CRITICAL: up_client_get_can_suspend: assertion `UP_IS_CLIENT (client)' failed

Changed in gnome-session (Ubuntu):
importance: Undecided → High
Matt Fischer (mfisch) on 2012-10-24
description: updated

"libupower-glib-CRITICAL: up_client_get_can_suspend: assertion `UP_IS_CLIENT (client)' failed"
I am having the same problem . (Ubuntu 12.10 on a HP/Compaq NC4200 laptop)

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