Ubuntu
gnome-screenshot package

Assigning "Take a screenshot" shortcut disables "Take a screenshot" shortcut (according to dialog box)

Bug #1194144 reported by willdeans on 2013-06-24

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	gnome-screenshot (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Notice in the photo provided there are two "Take a screenshot" shortcuts. I booted into the 12.04.2 LTS DVD and selected "Try Ubuntu" to verify this is nothing I did in my setup. Why does "Take a screenshot" appear twice? I expect this shortcut only exists one time.

sudo dpkg-query --show gnome-screensaver
gnome-screensaver 3.4.1-0ubuntu1

Revision history for this message

willdeans (william-deans) wrote on 2013-06-24:

IMG_20130624_092346.jpg Edit (848.9 KiB, image/jpeg)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-12-04:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-screenshot (Ubuntu):
status:	New → Confirmed

Revision history for this message

Michael Burr (michael-burr) wrote on 2013-12-04:

I also see two "Take a screenshot" (and "Take a screenshot of a window") shortcuts in the All Settings/Keyboard/Screenshots configuration dialog.

The problem with this is when I try to customize the Print key, the first entry gets disabled, but the second instance doesn't.

Then when I press the Print key my custom shortcut doesn't get invoked.

I wanted to map the Print key to 'gnome-screenshot --interactive' so I'd get the dialog allowing me to select how to take the screenshot and where to put the result. However, I could not remap the Print key to the program I wanted to use except by the following convoluted workaround:

  - Create a Custom Shortcut entry for Print - I gave it a name of "Screenshot" and Command of "gnome-screenshot --interactive"
  - click in the accelerator part of the new entry and press the Print key to assign it to the new shortcut. This results in a dialog that says that Print is already assigned and allowing me to confirm that I want to disable the old mapping and set it to the custom shortcut
  - However, the Print key doesn't perform the custom action and when you go to the "Screenshots" shortcut category you'll see that the first entry for "Take a screenshot" is disabled, but the second entry isn't. There seems to be no way to delete or disable the second entry,
  - click on the second entry's key mapping (Print) to allow you to change it; press some key sequence that's otherwise unused (I used Ctrl-Shift-Alt-P) to reassign the shortcut. The Print key now seems to do nothing (it still doesn't invoke the custom shortcut set up in the first step)
  - go back to the custom entry and configure it to use the Ctrl_Shift-Alt-P key (or whatever you chose in the previous step). You'll now be prompted to confirm that there's a conflict and you'll have the option of disabling the other "Take a screenshot" setting.
  - now both of the "Take a screenshot" settings in the Screenshots category are disabled, if you reconfigure the custom shortcut to be mapped to the Print key it will now work.

I also see two "Take a screenshot" (and "Take a screenshot of a window") shortcuts in the All Settings/Keyboard/Screenshots configuration dialog.

The problem with this is when I try to customize the Print key, the first entry gets disabled, but the second instance doesn't.

Then when I press the Print key my custom shortcut doesn't get invoked.

I wanted to map the Print key to 'gnome-screenshot --interactive' so I'd get the dialog allowing me to  select how to take the screenshot and where to put the result.  However, I could not remap the Print key to the program I wanted to use except by the following convoluted workaround:

- Create a Custom Shortcut entry for Print - I gave it a name of "Screenshot" and Command of "gnome-screenshot --interactive"
  - click in the accelerator part of the new entry and press the Print key to assign it to the new shortcut.  This results in a dialog that says that Print is already assigned and allowing me to confirm that I want to disable the old mapping and set it to the custom shortcut
  - However, the Print key doesn't perform the custom action and when you go to the "Screenshots" shortcut category you'll see that the first entry for "Take a screenshot" is disabled, but the  second entry isn't.  There seems to be no way to delete or disable the second entry,
  - click on the second entry's key mapping (Print) to allow you to change it; press some key sequence that's otherwise unused (I used Ctrl-Shift-Alt-P) to reassign the shortcut.  The Print key now seems to do nothing (it still doesn't invoke the custom shortcut set up in the first step)
  - go back to the custom entry and configure it to use the Ctrl_Shift-Alt-P key (or whatever you chose in the previous step).  You'll now be prompted to confirm that there's a conflict and you'll have the option of disabling the other "Take a screenshot" setting.
  - now both of the "Take a screenshot" settings in the Screenshots category are disabled, if you reconfigure the custom shortcut to be mapped to the Print key it will now work.