Selecting 0✕0 screenshot area produces "All possible methods failed" error message

Bug #1102484 reported by Matthew Paul Thomas
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Gnome Screenshot
Fix Released
Medium
gnome-screenshot (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

gnome-screenshot 3.6.0-0ubuntu1, Ubuntu 12.10

1. Launch Screenshot.
2. Choose "Select area to grab", then "Take Screenshot".
3. Click on the screen, without dragging at all.

What happens: An error messaging appears, "Unable to capture a screenshot" "All possible methods failed".

What should happen: The Screenshot window reappears for you to try again or choose different options.

Revision history for this message
Matthew Paul Thomas (mpt) wrote :
Robert Roth (evfool)
Changed in gnome-screenshot (Ubuntu):
status: New → Confirmed
importance: Undecided → Low
Robert Roth (evfool)
Changed in gnome-screenshot (Ubuntu):
status: Confirmed → Triaged
Changed in gnome-screenshot:
importance: Unknown → Medium
status: Unknown → Fix Released
Changed in gnome-screenshot (Ubuntu):
status: Triaged → Fix Released
Revision history for this message
Jason Williams (sudojason) wrote :

I am experiencing this same bug but have isolated to a specific set of criteria that is 100% reproducible.
This may not be the case for others, and it may occur in other screen configuration scenarios/combinations. I just hope my input may help pinpoint the root cause:

TheTLDR: It doesn't work with VirtualBox in "Fullscreen" on second display.

Details of my or my scenario:

1.) I'm running VirtualBox on a second display
2.) It only occurs when the VM is in "Fullscreen"
3.) It works fine if VM is minimized, windowed or in "Seamless" mode
4.) Right now, I have it working in "Seamless" mode, which nice (but "Seamless" can sometimes be a little flaky with the window not wanting to be visible - but that's Oracle's problem)

Note: It is very cool now that I realized that I can also copy/paste clipboard images back and forth with my VM... Maybe it's been around for a little while, but it's new to me :)

Revision history for this message
Dan Dascalescu (ddascalescu+launchpad) wrote :

I also see this bug with Linux Mint 20 Ulyana:

1. Open the start menu (e.g. press the Super key)
2. Press Shift+PrintScreen to take a screenshot of an area

https://github.com/linuxmint/cinnamon/issues/9789

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