Suspend never works, fans increase to 100%

Bug #2040478 reported by Noah Mamie

This bug report will be marked for expiration in 46 days if no further activity occurs. (find out why)

8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Incomplete
Undecided
Unassigned

Bug Description

There are several issues with the suspend/screen lock options in Ubuntu. First of all, the extensions are automatically deactivated when locking or suspending. Second, the suspend option never works as expected, when leaving the device for a while after suspending the fans increase to 100% and the device gets really hot. Afterwards, the only option is the reboot the device since it's "stuck" in a recovery mode.

Current release: Ubuntu 23.10 (happened as well on 22.04, 23.04)

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-screensaver 3.6.1-13ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 25 12:27:02 2023
GnomeSessionIdleInhibited: Yes
GnomeSessionInhibitors: 1: AppId = user, Flags = 12, Reason = Inhibit by undefined
GsettingsGnomeSession:
 org.gnome.desktop.session idle-delay uint32 300
 org.gnome.desktop.session session-name 'gnome'
InstallationDate: Installed on 2022-02-16 (616 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
SourcePackage: gnome-screensaver
Symptom: security
Title: Screen locking issue
UpgradeStatus: Upgraded to mantic on 2023-10-25 (0 days ago)

Revision history for this message
Noah Mamie (thetruehooha) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.

Ubuntu 23.10 (mantic) reached end-of-life on July 11, 2024.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it anymore. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

BTW, extensions being deactivated when the screen locks is a security feature. That's not going to be changed.

affects: gnome-screensaver (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
summary: - Issue when screen locking or suspending
+ Suspend never works, fans increase to 100%
Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ):

Do you still have the same problem with suspending in Ubuntu 24.04?

affects: gnome-shell (Ubuntu) → ubuntu
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