gnome-power-manager should report a reason when "HAL failed to hibernate"

[Vincenzo Ciancia]

When gnome-power-manager pops up a message saying that HAL was unable to hibernate, it should tell the exact error and log lines, or at least offer a way to open a dialog containing such information. Uninformative error messages will only irritate users and perhaps be not that helpful - if it fails to hibernate, I already know :)

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Gutsy Gibbon. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

[Vincenzo Ciancia (vincenzo-ml)]

I am running gutsy and confirm the bug is still there: sometimes, when you hibernate or suspend, a message pops up at resume saying that hibernate or suspend failed, with an url linking to the "quirks" documentation.

[Iulian Udrea (iulian)]

Thanks for your report. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you please try with latest Ubuntu release?

Thank you,

Iulian

[Vincenzo Ciancia (vincenzo-ml)]

If you suggest me a way to simulate the hibernation failure I'd be glad
to report further information.

[Iulian Udrea (iulian)]

Hello Vincenzo

Just try to reproduce the problem with your own steps.

Thank you.

[Pedro Villavicencio (pedro)]

Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!.

[Vincenzo Ciancia (vincenzo-ml)]

There is no way I can reproduce the bug as my current laptop does not "fail to hibernate" anymore, but if the developers know their code they will know if they fixed or not this bug. What happens when there is an hibernation failure? What error is reported? Is it still a generic error or does it contain a button to view the log? If it should just stay that way then close the bug, but this can't be closed just because I don't have any hibernation errors, the bug is related to how errors are handled and can be closed only if developers or upstream agrees on that. If I let this bug closed, then this can affect other people even if it won't happen anymore to me.

[Pedro Villavicencio (pedro)]

there's no logs indicating where's the issue, without them the developers can basically do nothing, if someone encounter a similar issue a new bug needs to be reported instead open this one, closing the report, thanks.

[Vincenzo Ciancia (vincenzo-ml)]

Pedro: I don't understand your reply. What kind of log do you want? I assume that for every error during the hibernation phase the popup comes out. HAL developers can surely recognise this popup and express their opinion on the bug. Perhaps I did not explain myself that well. There is no specific error that triggers this bug but _any_ error will do. There is no need to see logs because the problem is in how the system explains there is an error. If there is a way to simulate an hibernation error, then tell me and I will report you the log. However the log will not be important, because the problem is in how the program reacts to an error.

Please let's settle to an agreement before closing this bug, as the typical turnover of new bugs is long and we are already at a good point by talking a bit about it. There is nothing more I can add to this report by now, but information I provided should be sufficient for developers to recognise the problem, and either confirm the bug or say it's fixed.