closing the lid suspends even when AC is plugged in

Bug #517820 reported by Brian J. Murrell
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-power-manager (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: gnome-power-manager

I have a Toshiba Tecra M9 (although I think the make and model are irrelevant) and I'm finding that when I close the lid, even with the AC power plugged in the laptop suspends. This is new for Karmic on this machine. It's running gnome-power-manager 2.28.1-0ubuntu1.

But TBH, this happens before I log into the desktop even, so maybe it's not gnome-power-manager related. Or maybe it is. I'm not sure.
---
Architecture: i386
DistroRelease: Ubuntu 10.04
GnomeSessionIdleInhibited: Unknown
GnomeSessionInhibitors: Failed to acquire
GnomeSessionSuspendInhibited: Unknown
MachineType: TOSHIBA TECRA M9
NonfreeKernelModules: nvidia
Package: gnome-power-manager 2.30.0-0ubuntu1
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-24-generic root=/dev/mapper/rootvol-ubuntu_root ro resume=/dev/mapper/rootvol-swap console=ttyS0,115200 console=tty0 quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Tags: lucid
Uname: Linux 2.6.32-24-generic i686
UserGroups: adm admin audio cdrom dialout dip disk fingerprint floppy kvm libvirtd lpadmin netdev plugdev powerdev scanner vboxusers video
dmi.bios.date: 10/01/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.50
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.50:bd10/01/2007:svnTOSHIBA:pnTECRAM9:pvrPTM91U-09N010:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA M9
dmi.product.version: PTM91U-09N010
dmi.sys.vendor: TOSHIBA

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote :

I just logged into gnome and closed the lid and it didn't suspend, so this appears to only be an issue when not logged in.

Any ideas?

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please open a terminal and execute: apport-collect 517820 ? It will attach the necessary information to this report. Thanks in advance.

Changed in gnome-power-manager (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Brian J. Murrell (brian-interlinx) wrote :

Pedro,

I can, but it will have to wait for a reboot since the CurrentDmesg portion contains data pertinent to the corporate network that I cannot allow to be made public. This of course goes back to my long-standing bug about allowing a user to edit the apport collected data before it's sent to redact sensitive information. If that were done, I could simply redact the dmesg lines that leak information and send it as is.

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : Dependencies.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : DevkitPower.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : GConfNonDefault.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : Lspci.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : Lsusb.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : ProcModules.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : UdevDb.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : UdevLog.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : gnome-power-bugreport.txt

apport information

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote :

FWIW, I just confirmed that this is happening in Lucid also. I closed the lid (before logging in to the desktop) right before I collected this information in fact and it suspended.

Revision history for this message
Juan Pablo Arias (j4np0l) wrote :

The same for Maverick (netbook edition at least). I think this is the default behavior before gnome-power-manager kicks in with your settings (where you can set it to just Blank the screen when you are on AC).

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-power-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-power-manager (Ubuntu):
status: Incomplete → Expired
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