Suspend from power button menu doesn't work.

[John Sums]

When I press the power button on my laptop, a menu appears asking me what I want to do. Clicking on "Suspend" will not cause anything to happen. Clicking suspend from the top right menu of the screen works just fine. I'm using Ubuntu 12.10.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-power-manager 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
Date: Sat Oct 27 16:38:10 2012
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-power-manager
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
DistroRelease: Ubuntu 12.10
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
Package: gnome-power-manager 3.6.0-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Tags: quantal running-unity
Uname: Linux 3.5.0-17-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo

[RaduStoica (radumstoica)]

Hello,

  Could you please add the laptop model you are using? Also, running apport-collect 1072080 might add some useful information to this report.

  Thanks.

[John Sums (johnysums)]

apport information

[John Sums (johnysums)]

I'm on an HP Pavilion dv6312ea laptop. I ran apport-collect as requested.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ciccia (present-ense)]

I'm having the same problem too.
I have gnome 3.6 on Ubuntu 12.10 and have enabled Alternative Status Menu from Tweak Tools > Shell Extensions. Still, when I want to Suspend the system for a while, I click on the Suspend button from the Username menu in the top right corner of Gnome desktop environment but nothing happens. In Unity desktop environment, everything works fine.

[Daccordi (renewendel)]

Same problem here. I haven't found any solution yet. I'm running an unchanged Unity desktop environment. My notebook is a Dell D630.

[Pilot6 (hanipouspilot)]

Same problem on desktops. If I press power button, dialog appears with options: "Poweroff, suspend, etc". But if I press a button, nothing happens.

[David Roth (davrot)]

Same problem with my Dell E6500 laptop.