Suspend from power button menu doesn't work.

Bug #1072080 reported by John Sums on 2012-10-27
50
This bug affects 10 people
Affects Status Importance Assigned to Milestone
gnome-power-manager (Ubuntu)
Undecided
Unassigned

Bug Description

When I press the power button on my laptop, a menu appears asking me what I want to do. Clicking on "Suspend" will not cause anything to happen. Clicking suspend from the top right menu of the screen works just fine. I'm using Ubuntu 12.10.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-power-manager 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
Date: Sat Oct 27 16:38:10 2012
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-power-manager
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
DistroRelease: Ubuntu 12.10
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
Package: gnome-power-manager 3.6.0-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Tags: quantal running-unity
Uname: Linux 3.5.0-17-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo

John Sums (johnysums) wrote :
RaduStoica (radumstoica) wrote :

Hello,

  Could you please add the laptop model you are using? Also, running apport-collect 1072080 might add some useful information to this report.

  Thanks.

Changed in gnome-power-manager (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected
description: updated
John Sums (johnysums) wrote :

I'm on an HP Pavilion dv6312ea laptop. I ran apport-collect as requested.

RaduStoica (radumstoica) on 2012-10-27
Changed in gnome-power-manager (Ubuntu):
status: Incomplete → New
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-power-manager (Ubuntu):
status: New → Confirmed
Ciccia (present-ense) wrote :

I'm having the same problem too.
I have gnome 3.6 on Ubuntu 12.10 and have enabled Alternative Status Menu from Tweak Tools > Shell Extensions. Still, when I want to Suspend the system for a while, I click on the Suspend button from the Username menu in the top right corner of Gnome desktop environment but nothing happens. In Unity desktop environment, everything works fine.

Daccordi (renewendel) wrote :

Same problem here. I haven't found any solution yet. I'm running an unchanged Unity desktop environment. My notebook is a Dell D630.

Pilot6 (hanipouspilot) wrote :

Same problem on desktops. If I press power button, dialog appears with options: "Poweroff, suspend, etc". But if I press a button, nothing happens.

David Roth (davrot) wrote :

Same problem with my Dell E6500 laptop.

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