Syncing via USB w/ palmOne Zire 31 fails

[June Tate-Gans]

Start by clicking Computer -> Desktop Preferences -> PalmOS Devices. The gnome
pilot settings druid pops up. After entering the appropriate port (in this case
/dev/ttyUSB1), selecting USB, moving on to the Initial Sync page and finally
initiating HotSync on the Zire, nothing happens, and eventually the Zire times
out. Using pilot-xfer in the pilot-link package, however, I can successfully
complete a hotsync operation. Attached is the output of the gpilotd daemon as I
attempt to initiate a hotsync (my comments are in C style comment blocks), and
the transcript of the pilot-xfer method.

http://bugzilla.gnome.org/show_bug.cgi?id=157643: http://bugzilla.gnome.org/show_bug.cgi?id=157643

[June Tate-Gans (june)]

Created an attachment (id=711)
gpilotd transcript

[June Tate-Gans (june)]

Created an attachment (id=712)
pilot-xfer transcript

[Sebastien Bacher (seb128)]

Thanks for the details. I've opened an upstream bug about this here:
http://bugzilla.gnome.org/show_bug.cgi?id=157643

[Ted Reed (treed)]

The issue here is that the USB ID for the Zire 31 is not being recognized. A
similar problem is seen here:

http://bugs.gentoo.org/show_bug.cgi?id=52550

A potential fix is to add the ID to either the source itself, or some xml file
it uses. It depends on the version. I think newer versions use an xml file,
which is much easier to edit.

My Zire 31 has a vendor id of 0x0830 and a product id of 0x0061.

Somewhere, I saw that someone was working on HALificating gnome-pilot, at which
point this will all be in udi files anyway.

[Ted Reed (treed)]

Okay, the version in warty (and presumably any version that Ubuntu might later
have uses the XML file. I added the following two lines to
/usr/share/gnome-pilot/devices.xml right after the Tungsten Zire entry. (Really,
it doesn't matter where you put it.):

 <!-- PalmOne Zire 31 -->
 <device vendor_id="0830" product_id="0061" />

Gnome-pilot now works with my Zire 31.

HTH

[June Tate-Gans (june)]

(In reply to comment #5)
> Okay, the version in warty (and presumably any version that Ubuntu might later
> have uses the XML file. I added the following two lines to
> /usr/share/gnome-pilot/devices.xml right after the Tungsten Zire entry. (Really,
> it doesn't matter where you put it.):
>
> <!-- PalmOne Zire 31 -->
> <device vendor_id="0830" product_id="0061" />
>
> Gnome-pilot now works with my Zire 31.
>
> HTH
>

Adding the preceeding lines to my /usr/share/gnome-pilot/devices.xml file fixed
the problem. I can now successfully sync my Zire with my desktop system. Thanks
guys. Should I post this notice to the upstream bugzilla, or are you going to
handle it, Sebastien?

[Matt Zimmerman (mdz)]

Thanks for providing information about the fix. Sebastien, please pass this on
to upstream

[Sebastien Bacher (seb128)]

Thanks for the reminder Matt, I've zapped this comment somewhere, it's added
upstream now

[Daniel Holbach (dholbach)]

this is fixed with 2.0.13

2005-03-25 JP Rosevear <email address hidden>

        * gpilotd/devices.xml: add kyocerca 7135, zire 31

Marking as FIXED.

[Murray Cumming (murrayc)]

For anyone who finds this later, you'll need to use the "usb:" device (even after choosing the USB radio button) to make this actually work.