gnome-pilot does not detect USB Palm

Bug #293960 reported by David L. on 2008-11-05
2
Affects Status Importance Assigned to Milestone
gnome-pilot (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: gnome-pilot

I am unable to synchronize my Palm Tungsten T3 (by USB) with gnome-pilot because it is not detected.

Version of software: gnome-pilot 2.0.15-2ubuntu3 / Ubuntu 8.10

Steps to reproduce:

System>Preferences>PalmOS Devices

Device Settings:
Name: Cradle
Type: USB
Timeout: 2
Device: /dev/pilot
(Note: I've also tried using the "usb:" device with the same results.)
Speed: 57600
"Yes, I've used sync software with this PDA before."

When it asks me to connect the Palm, I press the button and nothing happens. I can see that /dev/pilot is being created by udev and points to ttyUSB0, but gpilotd just doesn't seem to detect it!

According to Matt Davey, this is being caused by HAL updates, and has a patch here:
http://mail.gnome.org/archives/gnome-pilot-list/2008-November/msg00001.html

Additional diagnostic info:

dmesg:
[ 3610.280012] usb 1-2: new full speed USB device using uhci_hcd and address 17
[ 3610.451268] usb 1-2: configuration #1 chosen from 1 choice
[ 3610.459902] visor 1-2:1.0: Handspring Visor / Palm OS converter detected
[ 3610.460014] usb 1-2: Handspring Visor / Palm OS converter now attached to ttyUSB0 [ 3610.460067] usb 1-2: Handspring Visor / Palm OS converter now attached to ttyUSB1

lsmod shows that the "visor" module is loaded.

I can use pilot-link just fine, by "pilot-xfer -p /dev/pilot -l" after pressing the HotSync button.

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