weather details tooltip does not work in clock applet 9.04 64-bit

Bug #373774 reported by Tim
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-panel (Ubuntu)
Incomplete
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: gnome-applets

Ubuntu 9.04 64-bit fresh install. I set two locations in the clock applet to show weather. The weather icon displays properly (shows sun, clouds, rain icons) but the tooltip does not work when hovering the mouse over the weather icon. In Ubuntu 8.04, when I hovered the mouse over the weather icon, a tooltip would pop up with weather details such as temperature and windspeed. This behaviour is not present in 9.04.

In the standalone gweather applet, which I have set to the other panel on my desktop, hovering over with the mouse does display a tooltip with further details. So the behavior works in the standalone applet, but not in the clock applet.

It was suggested on Ubuntu Forums to click "Set" next to the location. I tried this and it had no effect on the problem. Thus, I am unable to see any weather details beyond what the icon shows me in any remote locations I set here.

Gnome version 2.26 (fully updated, default install of Jaunty).

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, that works here, do you mouse over the weather icons in the list?

affects: gnome-applets (Ubuntu) → gnome-panel (Ubuntu)
Changed in gnome-panel (Ubuntu):
importance: Undecided → Low
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
status: New → Incomplete
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Sebastien Bacher (seb128) wrote :

Thank you for your bug report, that works here, do you mouse over the weather icons in the list or some other widget?

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Tim (tzakharov) wrote :

I moused over the weather icons, and I tried mousing over every other pixel in the dropdown menu from clicking on the clock applet. The tooltips do not pop up for weather details like they did in Hardy. If you like, I can attach screenshots of the tooltips working on regular gweather applet, and not working within the clock applet. Thank you for the quick response!

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Sebastien Bacher (seb128) wrote :

do you get the issue for any location?

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Tim (tzakharov) wrote :

I believe so. I have two locations set and neither location tooltips the weather when mousing over. Yesterday, I did add a third location just to test, and it too did not display any tooltips when mousing over. I've also tried clicking "Set" on all locations and that did not alleviate the problem either. I also tried searching through gconf-editor for any checkboxes that might indicate enabling/disabling the tooltip behavior. I did not find any specific to the clock applet, so I made no changes in gconf-editor.

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Sebastien Bacher (seb128) wrote :

do you get the issue with an another user on the guest session?

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Tim (tzakharov) wrote :

No, the issue goes away while in a guest session. Interesting. How do I restore the proper behavior in my session?

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Sebastien Bacher (seb128) wrote :

it would be interesting to know what setting does that, do you have a proxy configured?

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Tim (tzakharov) wrote :

I'm pretty sure I don't. I'm not sure exactly what that is, but I'm guessing I don't have one configured if I don't know exactly what it is. Does it have to do with networking or remote access?

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Sebastien Bacher (seb128) wrote :

you are the one having the issue, could you try to figure which of your settings is creating the bug?

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Tim (tzakharov) wrote :

I will do my best. I don't recall changing many settings, and I do have a text file where I try to maintain all changes, and don't see anything obvious in there. This is basically a fresh install with some additional installed apps. There is a thread at Ubuntu Forums with a few others who've had this problem. In one case a fresh OS install fixed it, in some others, clicking "Set" next to a location fixed it. If I come across the setting that broke this, I'll report back. Otherwise, I suppose I may have to do a fresh install and never figure out the setting.

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Tim (tzakharov) wrote :

Okay, I believe I found the source of the bug. Enter clock Preferences, and place a check in the box next to "Show seconds". After showing seconds is enabled, weather tooltips no longer work in the locations area of the clock applet. Going back and disabling "Show seconds" allows weather tooltips to work once again.

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Sebastien Bacher (seb128) wrote :

not confirming here the tooltip is displayed too when showing the seconds, do you need to restart the session to get the issue?

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Tim (tzakharov) wrote :

No I did not have to restart the session to see the problem. I have two locations, one set as home (blue house icon on the world map). I'm using 9.04 with gnome, 64-bit.

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John Martin (john-d-martin-iii) wrote :

I can confirm that deselecting "Show Seconds" under the "General" tab for the clock applet brings back the tooltip for both the weather icon and the time (to show the date) when on the panel and expanded (after clicking the applet to show the calendar and locations). This behavior changes immediately after changing the option without restarting the session.

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Ian Hutchinson (ianhutchinson) wrote :

I get this behaviour on Ubuntu 9.04 32-bit. I notice that the tooltip returns when the seconds option for the time is disabled.

For some reason, this problem only happens when I'm using a different theme than the default Human. I'm using the bundled "New Wave" theme, and I get this problem, which is resolved by disabling the seconds in the time format. The issue also goes away when reverting back to the Human theme. I'm not sure what goes on with themes apart from Human and New Wave.

Revision history for this message
Tim (tzakharov) wrote :

Ian, you may have hit on the missing puzzle piece. So it appears this happens when you enable seconds in the clock, but only in a non-Human theme. I'm guessing Sebastian is testing on a fully default install, including Human theme, which is why he's not seeing the problem.

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sound and fury (ec429) wrote :

I experienced a similar problem, don't know if it's related (9.04/Jaunty, 32bit, i386). I changed themes from Human to a custom theme (which uses Oxygen _icons_, but still uses Human _controls_), and the weather applet hung; it would no longer give tooltips and it also didn't update. I didn't restart the session at any point. It unhung when I did the following: unchecked "show weather", then re-checked "show weather" (in the Preferences menu for the applet).

I have seconds enabled, and didn't change that at any point. Even while the weather part of the clock applet was hung, the clock display continued to work, and mousing over gave the "Click to view your appointments and tasks" tooltip; in fact, I got this tooltip even when mousing over the (hung) weather display. I also have another location set up, and switching to this location returns the weather icon to its hung state. However, re-applying the fix I described above does not fix this second location; I then managed to make the second location unhang by going into Locations, selecting it and clicking Edit, then OKing the dialogue box without making changes; I had also done this with the first location. I cannot be sure which fix was responsible in each case, since there seemed to be a time lag between making the last change in each case, and the applet unhanging; possibly due to it having to wait until it gets weather information from the selected source.

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Victor Vargas (kamus) wrote :

Since this report have a long time without activity, please could you check (if is possible) in latest version included in Karmic if this issue is still happening? Thanks in advance.

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