Gnome panel freezes when connecting projector

Bug #345345 reported by Toon Verwaest
2
Affects Status Importance Assigned to Milestone
GNOME Panel
New
Critical
gnome-panel (Ubuntu)
Triaged
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: gnome-panel

When I activate a projector with nvidia-settings which has lower resolution than my laptop screen, the gnome-panel freezes. The way to reactivate the panel seems to be moving it to the projector. When I move it back from there it keeps on working; until I deactivate the projector. At that point, depending where the panel comes from, it freezes again or not.

It doesn't crash so I can't give a more detailed report (or I don't know how to).

This is happening on 9.04 alpha 6, but as far as I remember it also happened on 8.10.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for your bug report. Please try to obtain a backtrace of the freeze http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem.

Changed in gnome-panel (Ubuntu):
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Toon Verwaest (tverwaes) wrote :

How do I make sure that I run the program in gdb? In other words, how can I kill it temporarily without it automatically coming up before I can start it in gdb? xkill doesn't keep it dead long enough :)

Revision history for this message
Toon Verwaest (tverwaes) wrote :

Ok, stupid me, --replace obviously did the trick. Info in attachment.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

there's no hang on the trace you attached, may you please try again? thanks you.

Revision history for this message
Toon Verwaest (tverwaes) wrote :

I get similar results. It is probably useful to specify (sorry, I forgot before) that only the view freezes. It still responds normally to input. I can press on all the buttons and select applications, I just don't see anything happening to the bar itself, like the hover-over information; the clock visually freezes; and the list of open applications remains the same. Apparently it still reacts normally for input as the application buttons move around as I open/close applications.

If you look at the attachment; all those CRITICAL messages pop up at the moment I activate the projector.

Revision history for this message
Sebastien Bacher (seb128) wrote :

there is no hang is those log

Revision history for this message
Toon Verwaest (tverwaes) wrote :

I can assure you that it still hangs. If you know a better way of figuring out why it's really freezing, be my guest and inform you. I always have to find a terminal to manually kill the gnome-panel so that it re-spawns and starts working again.

As I already stated before, only the "view" of the gnome-panel freezes; it's still responsive as normal; so if I remember where which applications are open I can click on them and they will come to the foreground; but I don't see any changes in the view of the gnome-panel anymore.

Revision history for this message
Sebastien Bacher (seb128) wrote :

somebody having the issue could perhaps open a bug on http://bugzilla.gnome.org where the software writters will read it too?

Revision history for this message
Toon Verwaest (tverwaes) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for sending the bug to GNOME

Changed in gnome-panel (Ubuntu):
status: Incomplete → Triaged
Changed in gnome-panel:
status: Unknown → New
Changed in gnome-panel:
importance: Unknown → Critical
Revision history for this message
Martin Wildam (mwildam) wrote :

Last week I was on a presentation connecting to a beamer.
Not just the panel frozen - complete desktop - had to restart gdm.

Fortunately it happened only the first time, then while connected it worked (although xrandr did not find the correct resoluton).

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