Clock Applet crashes GNOME when trying to add Wichita-McConnell AFB to locations

[William Fagan]

Hardy Heron (Mar 8th, 2008)

Click on clock applet. Click on Edit next to Locations. Click Add. Click Find... Type in Wichita. Click Find Next. Select Wichita-McConnell AFB. Click OK. It ends up crashing GNOME and restarting it.

Also I tried selected 'intlclock' as the package for this bug, but it told me it wasn't part of Ubuntu. Yet it seems to be.

[kripken (kripkenstein)]

I can confirm this bug. It appears to be specific to Wichita-McConnell AFB (e.g. it doesn't occur with Ithaca). I am filing a bug in GNOME and will link it.

William: Somewhat confusingly, the clock applet is inside gnome-panel, I'm marking as such. Thanks for the bug report.

[kripken (kripkenstein)]

Sadly what appears to be a Launchpad bug is stopping me from setting the external bug watch. Either that or I can't figure out how to do it. It keeps telling me "adding a bug watch to ubuntu is not possible", and "this is already a bug in gnome-panel". When all I want is to add the link to the GNOME bugzilla.

Here is the link to the GNOME bug:

http://bugzilla.gnome.org/show_bug.cgi?id=521155

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[kripken (kripkenstein)]

Sebastian,

The word "crash" in the title may be misleading, I think. The precise symptom is that gnome panel and all its applets disappear, then reappear (and the new location is not added). There is no crash report in /var/crash. The automatic bug reporting tool is also not run. So I am not sure this is a crash, or otherwise, if it is then no crash report is generated. (The problem is consistently reproducible, however, crash or not.)

If there is another way to check whether this is indeed a crash, and to get a crash report, please let me know, I am baffled so far.

[Sebastien Bacher (seb128)]

the restarting is likely due to a crash, could be http://bugzilla.gnome.org/show_bug.cgi?id=513284

[William Fagan (libwilliam-deactivatedaccount)]

I am just getting started on bug submitted. I was wondering for future bugs that relate to GNOME like this one. Should I submit it to exclusively to GNOME, Ubuntu or both?

Like kripkenstein said, it is not giving me a crash report. It just disappears, then reappears.

[Sebastien Bacher (seb128)]

there is no real reason to report upstream bugs on launchpad if that's not something which should be really consider in ubuntu, in which case it's better to a milestoned bug there. If apport is not working you should try the support tracker