Could not get list of distribution upgrades

Bug #1245974 reported by Ads20000
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
gnome-packagekit (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Software Updater (gpk-update-viewer) pops up an error with the following information upon running it:

'Could not get list of distribution upgrades
Failed to process request.
More details
The backend exited unexpectedly. This is a serious error as the spawned backend did not complete the pending transaction.'

I expect for it just to work (for it to be able to get a list of distribution upgrades (i.e. none) - for the backend not to exit unexpectedly - for the spawned backend to complete the pending transaction).

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: gnome-packagekit 3.8.2-4ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
Date: Tue Oct 29 16:59:33 2013
EcryptfsInUse: Yes
MarkForUpload: True
SourcePackage: gnome-packagekit
UpgradeStatus: Upgraded to saucy on 2013-10-19 (10 days ago)

Revision history for this message
Ads20000 (ads20000) wrote :
description: updated
Revision history for this message
Matthias Klumpp (ximion) wrote :

The "spawned backend" looks odd... Please execute
 $ pkcon backend-details
and attach the output of it. (if pkcon is not available, install packagekit-tools)

Changed in gnome-packagekit (Ubuntu):
status: New → Incomplete
Revision history for this message
Ads20000 (ads20000) wrote :

$ pkcon backend-details
Name: aptcc
Description: APTcc
Author: Daniel Nicoletti <email address hidden>

Changed in gnome-packagekit (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-packagekit (Ubuntu):
status: New → Confirmed
Revision history for this message
NjRips (njrips) wrote :

Opening Package Updater saying a message All packages are up to date.

Behind that a error message saying

Could not get list of distribution upgrades

Failed to process request
in more details I get:

Spawn of helper '/usr/share/PackageKit/helpers/aptcc/get-distro-upgrade.py' failed: failed to spawn /usr/share/PackageKit/helpers/aptcc/get-distro-upgrade.py: Failed to execute child process “/usr/share/PackageKit/helpers/aptcc/get-distro-upgrade.py” (No such file or directory)
Tried the following commands but all are doing fine accept openning the package updater.

sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get --fix-broken install

Revision history for this message
Matthias Klumpp (ximion) wrote :

This has been fixed in packagekit for a while now :-)

Changed in gnome-packagekit (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Tomislav (hefest) wrote :

@Matthias That's all fine and well, but how do I get the fix to an 18.04 machine with all packages "up to date", yet still unable to upgrade to the next LTS?

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