Ubuntu SSO login - not working (Throws "Error connecting to server"

Bug #1919078 reported by Sumesh Bharathi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-online-accounts (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi,

I'm looking for possible ways to add an Ubuntu SSO account with my Ubuntu system for the past few weeks.

But I'm getting the error as "Error connecting to Ubuntu SSO server. Something went wrong. Please try again later".

I tried to login via the web, it works fine.

I'm on the latest build.
Check my system version at https://ibb.co/7bc1JgP

Screenshot (of error):
https://ibb.co/v1JvKZ6

Kindly help me with this error.

information type: Private Security → Public
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1919078/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Sumesh Bharathi (sumeshbharathi) wrote : Re: [Bug 1919078] Re: Ubuntu SSO login - not working (Throws "Error connecting to server"

Hey, I'm new to ubuntu and I'm unaware of the packages.

On Sun 14 Mar, 2021, 10:05 PM Ubuntu Foundations Team Bug Bot, <
<email address hidden>> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It seems that your bug report is not filed about a
> specific source package though, rather it is just filed against Ubuntu
> in general. It is important that bug reports be filed about source
> packages so that people interested in the package can find the bugs
> about it. You can find some hints about determining what package your
> bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
> You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
>
> To change the source package that this bug is filed about visit
> https://bugs.launchpad.net/ubuntu/+bug/1919078/+editstatus and add the
> package name in the text box next to the word Package.
>
> [This is an automated message. I apologize if it reached you
> inappropriately; please just reply to this message indicating so.]
>
> ** Tags added: bot-comment
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919078
>
> Title:
> Ubuntu SSO login - not working (Throws "Error connecting to server"
>
> Status in Ubuntu:
> New
>
> Bug description:
> Hi,
>
> I'm looking for possible ways to add an Ubuntu SSO account with my
> Ubuntu system for the past few weeks.
>
> But I'm getting the error as "Error connecting to Ubuntu SSO server.
> Something went wrong. Please try again later".
>
> I tried to login via the web, it works fine.
>
>
> I'm on the latest build.
> Check my system version at https://ibb.co/7bc1JgP
>
> Screenshot (of error):
> https://ibb.co/v1JvKZ6
>
>
> Kindly help me with this error.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1919078/+subscriptions
>

Alex Murray (alexmurray)
affects: ubuntu → gnome-online-accounts (Ubuntu)
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