Nokia x2-00 Doesn't connect (mobile Broadband)

Bug #1269804 reported by RAHUL JHA
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-nettool (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am trying to connect to the internet using my nokia x2-00. The system detects the phone as a modem but when i try to connect it says 'network disconnected'. Also I am not facing any such problem in windows 7. I tried adding a new mobile broadband connection but it does not help either.

System information:

OS : Ubuntu 13.10
Device : Nokia x2-00
 Number : *99#
Username : Blank
Password : Blank
APN : airtelgprs.com
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2013-11-13 (64 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
Package: gnome-nettool 3.8.1-1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Tags: saucy
Uname: Linux 3.11.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

Hello,

we need some more information. From a terminal window please run:

apport-collect 1266804

and then change the status of the bug to 'Confirmed'.

Jörg

Changed in gnome-nettool (Ubuntu):
status: New → Incomplete
Matt Fischer (mfisch)
tags: added: needs-reassignment
Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

Hi,

sorry my mistake. It must be

apport-collect 1269804

Revision history for this message
RAHUL JHA (jharahulkumar12) wrote : Dependencies.txt

apport information

tags: added: apport-collected saucy
description: updated
Revision history for this message
RAHUL JHA (jharahulkumar12) wrote : ProcEnviron.txt

apport information

Changed in gnome-nettool (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

Hallo,

sorry for my late answer.

Please attach the the relevant lines from /var/ log/ syslog when plugging the mobilphone.

Thanks

Changed in gnome-nettool (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
RAHUL JHA (jharahulkumar12) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-nettool (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-nettool (Ubuntu):
status: Incomplete → Expired
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