Keyring fail - login broken - lost user data
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-keyring (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I am unable to login to my system after keyring crash. Can login as root. But unable to mount user partition as root. User data lost.
Background:
Changed passwds yesterday: added new and removed old password for full-disk encrypted volume (LVM).
Also ran software updates.
Today:
Boot up: SUCCESS
Enter password for encrypted disk: SUCCESS
Enter user password at Xubuntu login: FAIL
Error:
User login would simply not accept user password. The screen would refresh and present a blank user passwd login again.
The system gave no message.
Workaround:
Logged in as root. Attempt to resolve problem: FAIL.
Error Report:
Apport reported Keyring malfunction on root startup (N.B. Apport report attached)
Workaround steps:
Changed passwd on primary user account (user1) using command line: SUCCESS
Login as user1 in GUI with new passwd: FAIL
Change password in Users app in GIU (via settings): FAIL
- the user settings dialogue would simply hang on opening, with its progress wheel turning. Refused to close. Forced to kill.
Login as user1 from root command line: FAIL
- Error message: "Signature not found in user keyring, perhaps try interactive 'ecrypts-
Run ecryptfs-
- Error: "Encrypted directory is not setup properly"
Remove passwd from user1 account: SUCCESS
Login to user1 from GUI: FAIL
- same symptoms as before - on entering password, screen refresh and blank password form represented.
Create new user account and login to it: SUCCESS
Load lost user data directory using GUI prompt: FAIL
- user1 home directory has README:
"""
THIS DIRECTORY HAS BEEN UNMOUNTED TO PROTECT YOUR DATA.
From the graphical desktop, click on:
"Access Your Private Data"
or
From the command line, run:
ecryptfs-
"""
Already tried and failed ecryptfs-
- a terminal windows flashes up for the tiniest fraction of a second and nothing more happens.
Notable Symptom:
Logged in as root to file this report. But on attempting connection through network router, my system asked me to create a new keyring password. I did already have a keyring password. This suggests the keyring password was wiped. Perhaps it was lost when the user password was changed?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: gnome-keyring 3.10.1-1ubuntu4
ProcVersionSign
Uname: Linux 3.13.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CurrentDesktop: XFCE
Date: Sun Sep 21 19:05:14 2014
SourcePackage: gnome-keyring
UpgradeStatus: No upgrade log present (probably fresh install)
Attached relevant part of syslog and lightm.log.