Gnome initial setup freezes after clicking NEXT

[Seija K.]

This happens after setting up my ubuntu-single-sign-on in initial setup, after boot.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-initial-setup 3.36.0-1ubuntu4
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu22
Architecture: amd64
Date: Thu Apr 9 18:04:50 2020
InstallationDate: Installed on 2020-04-09 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-initial-setup
UpgradeStatus: No upgrade log present (probably fresh install)

[Sebastien Bacher (seb128)]

Thank you for your bug report, from the log

gnome-initial-s[2458]: Failed to get featured snaps: Failed to read from snapd: Error receiving data: Connection reset by peer
gnome-initial-s[2458]: Error logging in snapd: invalid credentials (snapd-error-quark, 5)

looks like something is wrong on the snapd side as well, even if the UI should handle that case better