gnome-font-viewer freezes up itself or the X session

Bug #1375819 reported by Reinis Zumbergs on 2014-09-30
This bug affects 7 people
Affects Status Importance Assigned to Milestone
gnome-font-viewer (Fedora)
Won't Fix
gnome-font-viewer (Ubuntu)
Nominated for Utopic by Alberto Salvia Novella

Bug Description

When I open gnome-font-viewer by clicking on font file (tried on TTF and PFB) it sometimes locks up. Then nothing can be done within the window, but the rest of X session works. However sometimes the whole X session freezes, only mouse cursor moves. It can be worked around by switching to tty1 and killall'ing gnome-font-viewer.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: gnome-font-viewer 3.12.0-1
ProcVersionSignature: Ubuntu 3.16.0-18.25-generic 3.16.3
Uname: Linux 3.16.0-18-generic x86_64
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
CurrentDesktop: XFCE
Date: Tue Sep 30 16:46:07 2014
InstallationDate: Installed on 2013-07-21 (436 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
SourcePackage: gnome-font-viewer
UpgradeStatus: Upgraded to utopic on 2014-09-25 (4 days ago)

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-font-viewer (Ubuntu):
status: New → Confirmed
Changed in gnome-font-viewer (Ubuntu):
importance: Undecided → Critical
description: updated
Changed in gnome-font-viewer (Ubuntu):
status: Confirmed → Triaged
Kirue (kirue) wrote :

I had the same problem when installing fonts from .ttf files. Either the system froze completely and I had to reboot manually or just the font viewer window froze, in that case I could right click it in the dock and close it.
However, I found that a bit of patience with the program helps to prevent the freezing. When I wait about 10 seconds after I opened the font in the viewer and before I click install and do the same after it said "installed" and before I close the font viewer, no crash occured.

Nate Olander (aeves-nate) wrote :

I have this same issue. I launched gnome-font-viewer from the terminal and got this output:

$ gnome-font-viewer Desktop/FantasqueSansMono-RegItalic.otf

(gnome-font-viewer:30277): Gdk-ERROR **: The program 'gnome-font-viewer' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadShmSeg (invalid shared segment parameter)'.
  (Details: serial 1517 error_code 128 request_code 130 (MIT-SHM) minor_code 5)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the GDK_SYNCHRONIZE environment
   variable to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)
Trace/breakpoint trap (core dumped)

Changed in gnome-font-viewer (Fedora):
importance: Unknown → High
status: Unknown → Won't Fix
summary: - gnome-font-viewer freezes up itself or the X session
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