Problem to mount external drive in Ubuntu 11.10

Bug #988910 reported by Isil - ITM on 2012-04-26
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-disk-utility (Ubuntu)

Bug Description

I have upgraded to Ubuntu 11.10 and now I cannot mount any external 80 GB HDD and USB drive. When I connect a drive, it is visible in Files under devices heading but when I want to open it, I get an message saying "Unable to mount HARD DISK. No authorisation". I tried to find a way to solve it but I could not find any. I also want to add that I am not an expert- so can you give me a guidance on how I can solve this problem. I need it urgently as I have to access my files inside my HDD and the USB.

Thank you

Isil - ITM (isil-h) on 2012-04-27
tags: added: 11.10 drive external for help mount request to ubuntu unable urgent usb
Brian Read (brianr-bjsystems) wrote :

I am also suffering from this, since the latest update.

I have a "internal" encypted drive whch is now not recognised and I can only mount it by issueing the cryptsetup and mount command myself, Previously it would appear in "places" and then I could click on it to mount it (and put in the key).

I am using Cinnamon 1.4 as the desktop.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-disk-utility (Ubuntu):
status: New → Confirmed
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