Cannot mount CDROM

Bug #794336 reported by CapnBill
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-disk-utility (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: gnome-disk-utility

Disk previously mounted with Ubuntu and Unix utilities.
Would not mount after restart.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: gnome-disk-utility 2.32.1-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue Jun 7 21:10:17 2011
ExecutablePath: /usr/bin/palimpsest
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110426)
ProcEnviron:
 SHELL=/bin/bash
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
SourcePackage: gnome-disk-utility
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
CapnBill (bandnpetri) wrote :
Revision history for this message
CapnBill (bandnpetri) wrote :

This bug is not a Ubuntu issue it is a firmware problem with the HP DVD writer 740B.
I have not been able to update the firmware HP apparently only likes Windows.
This firmware bug causes the drive to ignore completely some types of DVD's and CD's.
Disks from some sources work fine.
The problem is intermitant and a disk will be recognized once in several try's, sometimes not.

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