External USB disk appears but it is no longer connected

Bug #1402071 reported by el_gallo_azul
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-disk-utility (Ubuntu)
New
Undecided
Unassigned

Bug Description

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu

ubuntu 14.04 LTS

2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center

gnome-disk-utility:i386 3.10.0-1ubuntu3

3) What you expected to happen

When I had "safely removed" the disk, the disk would not appear in the utility again until I had connected it again.

4) What happened instead

Yesterday I looked at the external disk in gnome-disk-utility 3.10.0. When I finished, I clicked the "power off" icon.

That caused:
1. The partitions of that disk to disappear;
2. The disk to appear a second time in the list within gnome-disk-utility, with all its original partitions; and
3. The "Ubuntu has experienced an error" application to start.

I right-clicked on the disk in the Launcher, selected "Save removal", and it worked.

I plugged the disk's USB cable in again, and it mounted as normal.

I then repeated exactly the steps above, except I might not have got the "Ubuntu has experienced an error" message.

I did it all a third time.

I then left the computer for about 10 hours.

I just started using the computer again 30 minutes ago. The external USB disk does not appear in the Launcher. I started gnome-disk-utility to look at an internal disk, and the external USB disk still appears in gnome-disk-utility despite the fact that it is not connected.

It is the dodgy version of the disk that appears (per step 2 above), with no partitions and only the text "No Media" where the partition descriptions would be - see screenshot http://imgur.com/XsZ3Oic

Revision history for this message
el_gallo_azul (el-gallo-azul) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.