cannot open properties

Bug #40660 reported by Norbert Fischer
12
Affects Status Importance Assigned to Milestone
gnome-cups-manager (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

System -> system administration -> printer, and when I'm trying to open the properties of any printer, cpu utilization raises to 100% and does not stop until I invoke:

sudo /etc/init.d/cupsys restart

No error messages are visible at all, even in /var/log/cups. Interesting part is that setting printer properties by other programs (gtklp, kdeprint, gimp, gedit, ... DOES work.
Version of gnome-cups-manager is 0.31-1.1ubuntu4, Dapper. I'm using the german version of ubuntu.

Revision history for this message
Patrice Vetsel (vetsel-patrice) wrote :

Wich versions of :
gnome-cups-manager
&
cupsys
do you have ?

Changed in gnome-cups-manager:
status: Unconfirmed → Needs Info
Revision history for this message
Norbert Fischer (nobart) wrote :

cupsys: 1.1.99.rc3-0ubuntu1
gnome-cups-manager: 0.31-1.1ubuntu6 (updated recently)

Revision history for this message
Danno (perronhome) wrote :

I'm using 0.31-1.1ubuntu13 and experience the same problem.

Revision history for this message
Paulus (donmatteo) wrote :

I'm experiencing the same bug. German Ubuntu dapper (no updates), same version as Danno, upgraded from breezy.

Choosing "properties" from a printer's context menu makes gnome-cups-manager unresponsive. Restarting cupsys, as reported above, seems to help.

Revision history for this message
Martin Pitt (pitti) wrote :

Do you still have this problem with edgy? If so, can you please attach your /var/log/cups/error_log after the hang happens?

Revision history for this message
Daniel Holbach (dholbach) wrote :

As described in the previous comments, your report lacks the information we need to investigate the problem further. We'll close this report for now - please reopen it if you can give us the missing information.

Changed in gnome-cups-manager:
status: Needs Info → Rejected
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