Kubuntu Feisty: foomatic-gui crashes

Bug #118496 reported by dnaraG_1M on 2007-06-03
4
Affects Status Importance Assigned to Milestone
foomatic-gui (Ubuntu)
Low
Siegfried Gevatter
gnome-cups-manager (Ubuntu)
Undecided
Unassigned

Bug Description

click on cups configure.....crash

ProblemType: Crash
Architecture: i386
Date: Sun Jun 3 07:50:49 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/foomatic-gui
InterpreterPath: /usr/bin/python2.5
Package: foomatic-gui 0.7.6
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/foomatic-gui
ProcCwd: /home/johnd
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/X11R6/bin
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/foomatic-gui']
SourcePackage: foomatic-gui
Traceback:
 Traceback (most recent call last):
   File "/usr/bin/foomatic-gui", line 67, in <module>
     import gtkhtml2
 ImportError: No module named gtkhtml2
Uname: Linux Anaconda 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

dnaraG_1M (linux-rules) wrote :
Siegfried Gevatter (rainct) wrote :

Thanks for your bug report!

Could you please specify what application «cups configure» is, and try if this problem happens again?

----- Original Message -----
<snip>

> Thanks for your bug report!
>
> Could you please specify what application «cups configure» is, and
> tryif this problem happens again?

Application? I'm clueless

1st try:
K --> System --> Printers
response: Ask for password, then crash & permit bug report.

2nd try:
K --> System --> Printers
response: Ask for password, then nothing at all.

3rd->5th try:
K --> System --> Printers
response: No response at all.
          Cursor blinks for 10->15 sec, then returns to normal.

cheers,
johnd

description: updated

Please start a terminal window, run "gnome-cups-manager" and post everything it says here. Thanks again!

(It seems like you are replying to this bug by email, if it's so please delete the previous comments from the message.)

Hippu (teemu-heinamaki) wrote :

The program seems to crash when it tries to load module "gtkhtml2", do you have libgtkhtml2-0 installed? If not you can find it in synaptic.

This is a foomatic-gui bug as indicated by the apport crash report, restoring original description.
You need to install the python-gtkhtml2 package! On an Ubuntu (GNOME) system this package is installed by default, but on Kubuntu you need to install it manually (foomatic-gui has no dependency on python-gtkhtml2).
Not sure if we can call this a bug since most people using Kubuntu will use the default KDE Print Manager instead of foomatic-gui.
Any reason why you use foomatic-gui (K -> System -> Printing) instead of the KDE Print Manager (K -> Control Center -> Peripherals -> Printers)?

Changed in gnome-cups-manager:
importance: Undecided → Low
description: updated

Thanks for your bug report.
This bug has already been reported into our bug tracking system.
Closing as a duplicate of bug #110833, please add further comments in that bug report.
Feel free to report any other bugs you find.

----- Original Message -----
From: Hippu <email address hidden>
Date: Sunday, June 3, 2007 10:50 am
Subject: [Bug 118496] Re: cups configure crashes
To: <email address hidden>

> The program seems to crash when it tries to load module "gtkhtml2", do
> you have libgtkhtml2-0 installed?

I do. It was installed at the time of crash.
It does seem odd to me that it would exhibit three
different behaviours in five successive runs, however.

Ah, well as a naive Linux user, I haven't a hint of a
suspicion of a clue as to what is going on behind
the curtain.........

cheers,
johnd

> If not you can find it in synaptic.
>
> --
> cups configure crashes
> https://bugs.launchpad.net/bugs/118496
> You received this bug notification because you are a direct subscriber
> of the bug.
>

dnaraG_1M (linux-rules) wrote :

----- Original Message -----
From: Pascal De Vuyst <email address hidden>
Date: Sunday, June 3, 2007 12:15 pm
Subject: [Bug 118496] Re: cups configure crashes
To: <email address hidden>

> This is a foomatic-gui bug as indicated by the apport crash report,
> restoring original description.
> You need to install the python-gtkhtml2 package! On an Ubuntu
> (GNOME) system this package is installed by default, but on Kubuntu
> you need to install it manually (foomatic-gui has no dependency on
> python-gtkhtml2).

OK. It is not installed now.

> Not sure if we can call this a bug since most people using Kubuntu
> will use the default KDE Print Manager instead of foomatic-gui.
> Any reason why you use foomatic-gui (K -> System -> Printing)
> instead of the KDE Print Manager (K -> Control Center ->
> Peripherals -> Printers)?

Not a clue why. Cups seemed to be the default. Is there a
actual difference? One "better" than the other? How?

I am trying to set Kubuntu to use a Brother MFC-3240C, which is
connected to a win2k machine elsewhere on our LAN. Cups doesn't
seem to know anything about that printer model. Would KDE Print
Manager be able to install that printer - in that configuration -
without me having to undertake a new course of study to learn
"what's behind the curtain"?
(I.E. Can I just Click & Go...?
That seems to be the goal of Ubuntu/Kubuntu/Mybuntu/Whatever)

cheers,
johnd

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