Color from gnome-control-center does nothing when pressed Calibrate button

Bug #996717 reported by Jose Luis Tirado
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I try to calibrate my monitor using a i1Display LT using the Color configuration app from the gnome-control-center. The Calibrate...button is disabled until I connect the device, that becomes enabled. But then when pressed does nothing. No action, no error message, nothing.
If I launch the app from a terminal I get the following error when the button is pressed:

txelu@txelu-acer:~$ gnome-control-center color

(gnome-control-center:4790): GLib-CRITICAL **: g_variant_unref: assertion `value != NULL' failed

(gnome-control-center:4790): color-cc-panel-WARNING **: failed to install required component: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.PackageKit was not provided by any .service files

I'm using a fresh install of ubuntu Precise Pangolin completely updated.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: gnome-control-center 1:3.4.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
Date: Tue May 8 21:12:40 2012
ExecutablePath: /usr/bin/gnome-control-center
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
 activity-log-manager-control-center 0.9.4-0ubuntu3
 deja-dup 22.0-0ubuntu2
 gnome-bluetooth 3.2.2-0ubuntu5
 indicator-datetime 0.3.94-0ubuntu2

Revision history for this message
Jose Luis Tirado (txelu70) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Jose Luis Tirado (txelu70) wrote :

Just in case this could help when I try to manually get information on the calibration device using colormgr I get the following error:

txelu@txelu-acer:~$ sudo colormgr get-sensors
Object Path: /org/freedesktop/ColorManager/sensors/i1_pro

(colormgr:3025): Cd-WARNING **: Failed to lock sensor: Failed to Lock: GDBus.Error:org.freedesktop.ColorManager.Failed: cannot lock non-native driver

So I can see the system correctly identifies my calibration device as a i1_pro but it has no access to it...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in gnome-control-center (Ubuntu):
status: Confirmed → Won't Fix
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