gnome-shell shortcuts do not work and cannot be changed

[Michael Berg]

Since upgrading to 12.04 I find that while custom defined shortcuts work (with minor reservations, see below), the system defined shortcuts either do not work, or cannot be disabled.

For example, Ctrl-Alt-F is supposed to bring up a terminal window, but it doesn't.

I use Eclipse a lot, and because it has a repeat-line keyboard shortcut that is bound to Ctrl-Alt-Down/Up, I have disabled these two bindings in the gnome control center / keyboard shortcuts settings. They show up as "Disabled". However, they are not disabled, they continue to send me to the workspace above/below. For this reason I am unable to use the keyboard shortcuts in Eclipse, which is frankly driving me nuts.

As for the custom shortcuts, they work but I find they are "slow to react", in lack of a better term. I press they keyboard shortcut - nothing happens. I press it again - nothing happens. I press the shortcut 3-4 times in very quick succession (desperation setting in :-) and then the shortcut works, launching the link 3-4 times.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: nautilus 1:3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu6
Architecture: amd64
Date: Fri Apr 27 11:50:48 2012
ExecutablePath: /usr/bin/nautilus
GsettingsChanges:
 org.gnome.nautilus.window-state geometry '1420x701+1809+254'
 org.gnome.nautilus.window-state sidebar-width 157
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_DK.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: Upgraded to precise on 2012-04-27 (0 days ago)

[Michael Berg (mberg2007)]

In the above, I mean Ctrl-Alt-T for the terminal, not Ctrl-Alt-F. The shortcut, even the correct one :-) does not work.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Gao Shichao (xgdgsc)]

For me, these shortcuts do work properly but I just have to press the keys for a bit longer(1~2s) than I did in KDE(immediately).

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Sebastien Bacher (seb128)]

that's a known issue and duplicate, it's basically because gnome-shell uses gsettings but compiz still uses gconf in precise so that's what the control center writes, that's going to be fixed this cycle

[Vincent Povirk (madewokherd)]

Could I work around this for now by upgrading my gnome-control-center package (with the caveat that it will break the keyboard shortcut editing in unity)?

[Michael Berg (mberg2007)]

Sebastien, I really appreciate that you were able to narrow down the cause of this issue. Thanks for that.

But I noticed you set the importance to "low". Can I ask why you you feel this is a low priority item? Keyboard shortcuts not working, and interfering with application shortcuts does not sound like a low priority problem. In my everyday life it certainly doesn't feel like a low priority problem :-)

Is there something I can do to somehow work around the problem until a solution is provided through the official channels?

[Sebastien Bacher (seb128)]

> Can I ask why you you feel this is a low priority item?

Because that doesn't concern the default Ubuntu desktop (unity), it's only keybindings, and users can set them directly to gsettings (i.e there is a workaround)

[yaoliceng (wmainlove)]

yes I feel very bad in my everyday coding with eclipse,
IS there being a way to fix it?

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.