[soundnua]: doesn't offer 'Analogue stereo Output' option

Bug #985119 reported by candtalan
50
This bug affects 10 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Expired
Low
Unassigned
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Ubuntu 12.04 beta2 updated to date
In three different machines:
Play 'Examples' audio files, or play bbc radio live streams, and click Record button in Sound Recorder.
No audio is recorded. There are signs that static 'noise' is recorded only.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: gnome-media 3.4.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Uname: Linux 3.2.0-23-generic-pae i686
ApportVersion: 2.0.1-0ubuntu4
Architecture: i386
Date: Wed Apr 18 18:54:56 2012
ExecutablePath: /usr/bin/gnome-sound-recorder
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120328)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no username)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-media
UpgradeStatus: No upgrade log present (probably fresh install)
XsessionErrors:
 (gnome-settings-daemon:1665): color-plugin-WARNING **: failed to get contents of /sys/class/dmi/id/chassis_vendor: Failed to open file '/sys/class/dmi/id/chassis_vendor': No such file or directory
 (awn-applet:1776): Gdk-WARNING **: XID collision, trouble ahead

Revision history for this message
candtalan (aeclist) wrote :
Revision history for this message
candtalan (aeclist) wrote :

I notice that in Sound Settings, the Hardware tab seems to show only a limited range od Profile options which do not include 'Analogue stereo Output', which - for me - usualy works. the profile offers Analogue stereo duplex, which does not seem to work here.

Aside:
I had installed AWN and it is now removed, however it brough t with it options for a classic Gnome session which I have since tried.
I find that the Sound Settings Hardware profile option 'Analogue stereo Output' is offered, an dsound record works with that setting.

Does this mean that Sound Settings Hardware is somehow limited when using Unity?

Changed in gnome-media (Ubuntu):
assignee: nobody → Conor Curran (cjcurran)
affects: gnome-media (Ubuntu) → gnome-control-center (Ubuntu)
Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
Revision history for this message
candtalan (aeclist) wrote :

Re install 12.04 in one machine, fully updated now, nothing else
installed, Sound Record (from Built-In Audio) not working still.

I should say that sound record *does* work from a microphone and also
from the usb microphone integral in a webcam I use for such as skype.

It seems the lack of recognition of the internal audio hardware
seems to prevent record from 'Built-In Audio'.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
Revision history for this message
candtalan (aeclist) wrote :

In this machine I have, by chance, also got gnome classic login session available.
I notice that in sound settings, using gnome classic desktop environment, the mode using 'Analogue stereo Output', works ok.
However, in Unity, only 'Analogue stereo duplex' (not 'Analogue stereo Output') is offered and this does not work, (and in other earlier versions of Ubuntu over the years, has never worked in these three different machines). It seems to me to be significant that the particular setting is not offered, or is not recognised.
I attach a couple of screenshots of sound settings, one of unity, the other in the gnome classic desktop in this machine.

Revision history for this message
candtalan (aeclist) wrote :

in Unity, only 'Analogue stereo duplex' is offered , attached screenshot

tags: added: soundnua
summary: - Sound Recorder does not record sound
+ [soundnua]
summary: - [soundnua]
+ [soundnua]: doesn't offer 'Analogue stereo Output' option
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
David Henningsson (diwic) wrote :

Hmm, if you set the profile to "Analog stereo output", that explicitly turns *off* all inputs for that sound card, so recording won't work (unless you record in some program that bypasses pulseaudio, but that shouldn't be the case here).

Revision history for this message
Conor Curran (cjcurran) wrote :

I'm uncertain as to how to proceed from here. If this was the case everybody would not be able to use their built in audio device for VOIP, recording or whatever.
The duplex profile allows for both input and output use simultaneously.
While if you were using just the output profile, input would be disabled.

Revision history for this message
candtalan (aeclist) wrote :

In my (three) machines, skype works afaik (uses usb, which is an external audio and vid device) however, when listening to streaming audio or the Examples files for example, the -built in- audio is used ok, but no record level is got from the sound recorder. Note that using the gnome classic desktop environment, the successful choices *can* be made. And still, (in gnome classic) duplex does not give audio to sound recorder, only output does. Suggests it is associated with the way sound settings, audio apps, are , in unity vs gnome classic? The hardware is obviously capable. thanks

Revision history for this message
candtalan (aeclist) wrote :

@Conor Curran (cjcurran) It is not to do with sound output, or streaming, as is used in say skype, or play audio from bbc radio, it is specific to capture of that audio, and how that is managed in a recording app (Sound Recorder). I do not know much about this but I think it might be related to something called 'loopback'.
I tried using another mixer - I installed QasMixer from Ubntu Software Centre, and in a new install of Ubuntu (no gnome classic available) recording is ok if 'loopback enable' is set. I guess that loopback is a facility to tap into the played audio, for record function.

Duplex is presumably a facility to use both in and out streams simultaneously, yet this does not (presumably) feed the record input facility, so sound clips cannot be captured.
tia

Revision history for this message
Alistair Buxton (a-j-buxton) wrote :

Notice that in the Unity screenshot the hardware tab has gone completely missing. I think this happens when the applet could not get a list of available sound hardware, because pulseaudio has crashed, or cannot startup due to a locked sound device.

Revision history for this message
Sebastien Bacher (seb128) wrote :

@Alistair: no, the hardware tab is deprecated in the new design, that's not a bug, the hardware,profil selection is done in the input or output tabs

Revision history for this message
Sam Carrey (samwillc) wrote :

Sam problem with me as point #5. I have very limited options and 'analogue stereo output' is not on the list, only 'analogue stereo duplex'.

The hardware tab which has now gone (!!) would have been very useful to me.

Sam.

Revision history for this message
Alessio Gaeta (meden) wrote :

In current version of sound settings dialog (gnome-control-center 3.4.2-0ubuntu0.4) there is no way at all to set the sound card profile (see screenshot). Maybe it is a PEBKAC, but I really cannot guess how to set the 'Analogue stereo output' profile, so to completely disable the internal sound card input.

It is important to me as it seems to be the only way to have an USB microphone (like a webcam one) working as plugged in. Without this workaround, at the moment one has to set the USB mic as default source at each login (a no go for my parents... => audio chat screwed up).

<rant>Of course, in gnome-shell everything works properly with the default sound settings menu. It is good to keep things simple, it is better keep them working.</rant>

Changed in gnome-control-center (Ubuntu):
assignee: Conor Curran (cjcurran) → nobody
Revision history for this message
Raymond (superquad-vortex2) wrote :

post the output of alsa-info.sh

and

pactl list

Revision history for this message
candtalan (aeclist) wrote :

I do not seem to have alsa-info.sh, nor even alsa-info
==================
user@novatech1:~$ alsa-info.sh
alsa-info.sh: command not found
user@novatech1:~$ sudo alsa-info.sh
[sudo] password for user:
sudo: alsa-info.sh: command not found
user@novatech1:~$ alsa-info
alsa-info: command not found
user@novatech1:~$ sudo alsa-info
sudo: alsa-info: command not found
==================
A search in my filesystem also reveals nothing.

pactl list

results in a lot of text
attached in file
pactl.txt (from pactl list > pactl.txt )

Please note that I also have currently installed QasMixer which does list both
loop back mixing: enabled
 and
Input source: Stereo Mixer

And when qasmixer is also running, then the default sound recorder does work.
tia

Revision history for this message
Raymond (superquad-vortex2) wrote :
Revision history for this message
candtalan (aeclist) wrote :

Raymond - thanks:
also-info results link:

http://www.alsa-project.org/db/?f=2d339e6916371c27f2f0ac238bc0dcf58ad47c93

is that sufficient?

Revision history for this message
Raymond (superquad-vortex2) wrote :

Codec: VIA VT1705
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x11064397
Subsystem Id: 0x104383d4
Revision Id: 0x100000

http://www.via.com.tw/en/products/audio/codecs/vt1705/

VT1705 features three high performance stereo DACs

but there are four audio output 0x10, 0x11, 0x24 and 0x25

send email to the author

http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=commit;h=bc92df7fe55e49c616a003b0b77e7badf2736429

Node 0x10 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Front Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="VT1705 Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x1f 0x1f]
  Converter: stream=8, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x11 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Surround Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x1f 0x1f]
  Converter: stream=8, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D3, actual=D3

Node 0x24 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Center Playback Volume", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Control: name="LFE Playback Volume", index=0, device=0
    ControlAmp: chs=2, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x1f 0x1f]
  Converter: stream=8, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D0, actual=D0
Node 0x25 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="VT1705 HP", type="Audio", device=2
  Amp-Out caps: ofs=0x2a, nsteps=0x2a, stepsize=0x05, mute=0
  Amp-Out vals: [0x1f 0x1f]
  Converter: stream=8, channel=0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3
  Power: setting=D3, actual=D3

Revision history for this message
Raymond (superquad-vortex2) wrote :

it is strange that headphone state is.not available=No when front headphone jack is false

Ports:
  analog-output: Analogue Output (priority: 9900)
  analog-output-headphones: Headphones (priority: 9000)
 Active Port: analog-output

 control.34 {
  iface CARD
  name 'Line-Out Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.35 {
  iface CARD
  name 'Front Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in pulseaudio (Ubuntu):
status: Confirmed → Incomplete
Changed in gnome-control-center (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-control-center (Ubuntu):
status: Incomplete → Expired
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