With external monitor attached, netbook screen is reduced in widht

Bug #719295 reported by Fabio Marconi on 2011-02-15
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)

Bug Description

Binary package hint: xorg

in a fully updated i386 natty, when I attach an external monitor to my netbook, the external monitor show good, but the screen in the laptop monitor is reduced.
See attached screenshot

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6~3ubuntu4
ProcVersionSignature: Ubuntu 2.6.38-3.30-generic 2.6.38-rc4
Uname: Linux 2.6.38-3-generic i686
Architecture: i386
 status: connected
 enabled: enabled
 dpms: On
 modes: 1024x600
 status: connected
 enabled: enabled
 dpms: On
 modes: 1360x768 1280x720 1280x720 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
Date: Tue Feb 15 12:49:57 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-13 21:04:38.111853
DistroCodename: natty
DistroVariant: ubuntu
 virtualbox-ose, 4.0.2, 2.6.35-25-generic, i686: installed
 virtualbox-ose, 4.0.2, 2.6.38-3-generic, i686: installed
GdmLog2: Not present
 Subsystem: CLEVO/KAPOK Computer Device [1558:1100]
   Subsystem: CLEVO/KAPOK Computer Device [1558:1100]
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: CLEVO CO. M1100M
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-3-generic root=UUID=4b058cdc-2ba5-48a8-8a7e-2ccec4aeef95 ro quiet splash vt.handoff=7
SourcePackage: xorg
dmi.bios.date: 09/08/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: M1100M
dmi.board.vendor: CLEVO CO.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd09/08/2010:svnCLEVOCO.:pnM1100M:pvrNotApplicable:rvnCLEVOCO.:rnM1100M:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: M1100M
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.
version.compiz: compiz 1:
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10-1ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu4
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.13.2+git20110124.fadee040-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu8
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu4

Fabio Marconi (fabiomarconi) wrote :
Fabio Marconi (fabiomarconi) wrote :

Same on 2d desktop

bugbot (bugbot) on 2011-02-16
affects: xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Bryce Harrington (bryce) wrote :

Yes, what's going on is when you attach the external monitor the Linux kernel fires an event to reconfigure the monitors automatically. gnome-display-properties hears that event and then changes the monitors to match what's in your monitors.xml config file.

Looking at your xrandr output, it shows your laptop LVDS1 screen configured to 800x600, and that's what is indicated as the desired resolution in your monitors.xml for LVDS1.

So, you just need to go to the GUI configuration tool and reconfigure your monitors the way you want them. If you need technical support about how to configure your computer, you might try asking on http://askubuntu.com.

I think this can be closed as a non-bug, but I'll refile this to gnome-control-center in case there is a usability issue or in case the control tool isn't behaving correctly.

affects: xserver-xorg-video-intel (Ubuntu) → gnome-control-center (Ubuntu)
Sebastien Bacher (seb128) wrote :

Could you create "gsd-debug-randr" file in your user directory, restart the session, change the screen settings and copy the "gsd-debug-randr.log" which got created in the user directory to the bug?

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-control-center (Ubuntu):
status: Incomplete → Expired
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