Comment 2 for bug 529282

Thank you for taking the time to report this bug and helping to make Ubuntu better.

You have a lot of useful information on your bug report however it is still missing some key points. I would like to confirm that your bug exists but I don't have enough information.

Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,(Please be exact as possible this is so we can confirm your bug.)
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at